Multi Transitional Facility Programme Co-ordinator

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Detail information about job Multi Transitional Facility Programme Co-ordinator. Terms and conditions vacancy

Multi Transitional Facility Programme Co-ordinator

Independent Verification Services Ltd, is trusted and recognised as New Zealand’s premier, independent provider of Biosecurity and environmental training, auditing & inspection services. We employ smart, talented people who are innovative and committed to helping exporters and importers of products smoothly and seamlessly fulfil their regulatory requirements.  The IVS “can do” attitude is a key point of difference for our customers.

Due to continuing growth our current co-ordinator is moving to another position within IVS and we are looking for a superstar to fill her role.  The Programme Co-Ordinator forms part of a team whose key responsibilities incorporate the IVS inspection services and training delivery for:

1. MTF - Container Clearance
2. Vehicle Inspection
3. Agoge training
4. MPI training
5. CBAFF training
6. Online training

This is a dynamic role, where you will become an expert in your field and be the central point of the service for both our customers and the team of inspectors based throughout New Zealand.

Key areas of responsibility:

1. Day to day co-ordination of the program
2. Scheduling bookings for the inspection team
3. Liaising with customers and inspectors via phone and email
4. Taking general enquiries
5. All administrative requirements for the co-ordination of the service
6. Responsible for generating new and repeat business through active follow-up of existing clients

To be successful in this role you must:

1. Have exceptional customer service skills
2. Have excellent communication and listening skills
3. Be confident and composed, being able to give direction and advice in an informative and positive manner
4. Be a team player, who is organised, flexible and uses your initiative
5. Be proficient in Microsoft Office Windows Software and Web Based programs
6. Previous experience in the biosecurity industry would be an advantage

Hours of work are 7am to 4pm, Monday to Friday

We are located at Ruakura, Hamilton

You must to be entitled to work in New Zealand to apply for this role.

If this sounds like you and you enjoy working within a supportive team environment, please apply for this role by emailing your CV and cover letter to [email protected] by Wednesday July 18th. Please put ‘MTF Co-ordinator’ in the subject line of your email.