Customer Care Specialists - Part Time
We're looking for part time team members to join our award winning Customer Care team
Summary about this job
Customer Service - Call Centre
Company: Two Degrees Mobile Limited
Location: Auckland
Work type: Part Time
Salary: n\a
Phone: +64-7-755-3693
Fax: +64-9-378-7778
E-mail: n\a
Site: n\a
Detail information about job Customer Care Specialists - Part Time. Terms and conditions vacancy
Like solving problems and making people smile?
Good stuff. Then how about having a chat to us about being one of our Customer Care Specialists.
Here's what you'll do most days:
- Help prepay, pay monthly, broadband and business customers do more with 2degrees
- Share your expertise of our 2degrees products and services
- Bounce your way around our customer management software with your eyes shut
- Find great solutions for any challenge a customer throws your way
- Help us gain and retain customers
- Here's what else you might do:
- Practice saying a new job title in the mirror - because with career pathways programme, you can upskill and advance in a flash.
- Plan a birthday roadie - because we'll give you an extra day off to celebrate.
- Call your friends and tell them what a great job you have - because we'll sort you out with a phone plan; unlimited calls & texts plus 10GB of data every month.
- Watch Netflix when you get home - because we'll give you discounted broadband.
We've also got the important stuff covered, such as life and medical insurance, flu vaccinations, and an Employee Assistance Programme.
And here's what we'd like from you:
Energy, keenness to learn, and a passion for helping colleagues and customers.
Face-to-face or phone-based customer service experience is important and you'll need to be comfortable in a KPI-driven workplace. You'll also get a buzz out of being in a fast-paced environment, where change is an everyday thing.
Still smiling? Great! Find out everything you need to know about the role and application process at 2degreescarecareers.co.nz or apply now!
*Our next intake is scheduled for August 2018 as follows:
- Start date: 6th August 2018
- Assessment Centre: Mid July 2018
- Training: 4 weeks part time (Monday - Friday 5pm-10pm).
- *Part Time availability: *
- Sunday-Wednesday 5pm-10pm (20 hours p/w)
- Tuesday-Saturday 4pm-10pm (30 hours p/w)
- Wednesday-Saturday 4pm10pm (24 hours p/w)
- Sunday-Thursday 8am-1pm (25 hours p/w)
- Sunday-Thursday 8:30am-1:30pm (25 hours p/w)
- Tuesday-Saturday 8am-1pm (25 hours p/w)