Customer service
If you have exceptional customer service experience and want to grow your career within the insurance industry this is the role for you!
Summary about this job
Customer Service - Call Centre
Company: Hudson New Zealand
Location: Auckland
Work type: Full Time
Salary: $45k - $50k p.a. + Great benefits
Phone: +64-4-623-5763
Fax: +64-6-403-2289
E-mail: n\a
Site: n\a
Detail information about job Customer service . Terms and conditions vacancy
- Customer Service role within the Insurance Industry
- Great Auckland CBD Location
- Competitive salary + great benefits
An exciting opportunity is available with market leaders within the Insurance Industry, this company drives culture and has a range of added benefits attached to this role.
Role:
Within this Contact Centre Representative positon, no day will be the same! The role will require, but will not be limited to:
- Deliver exceptional customer service
- Drive and maximize travel insurance sales
- Comply with all legal and regulatory requirements
- Effectively manage administration duties
- Provide support to all customer queries and issues
- Ensure product and policy wording are regularly reviewed
- Make accurate and reasonable decisions to customer queries in a timely manner
What we can offer you:
Move away from dreaded weekend work to very appealing Monday to Friday, 8:30am - 7pm shifts! Along with many other added benefits, you will work alongside a great team where employees are constantly supported.
The Ideal Candidate:
This role requires someone who has a passion for customer service. We are ideally looking for:
- At least 1-2 years phone-based customer service
- Passionate about people
- Problem solver
- High attention to detail
- Excellent verbal and written communication
- Intermediate to advanced Microsoft Suite skills
- Resilient and able to work under pressure
If you fit the above profile and are looking for an exciting new role then Please apply via this website in the first instance. Alternatively, only if you are unable to apply online, please email your resume in Word format to [email protected] quoting ONLY the reference number 9B/35512 in the subject line.