Assistant Retail Manager

Summary about this job

Detail information about job Assistant Retail Manager. Terms and conditions vacancy

Person Specifications:

• Experience in Retail and Customer Service (at least 5 years)
• Experience in Cash Handling and electronic payment systems
• Merchandising skills, with a flair for fashion and eye for detail
• Showroom and layout experience
• Intermediate Computer skills
• Experience in tourism retail trade
• Commitment to Tikanga Maori
• Knowledge of traditional Maori craftwork, culture and origins
• Good general knowledge of area
• Interest in tourism
• Knowledge of Foreign Cultures
• Customer Service Orientation: Is courteous, patient, pleasant, and helpful with customers; shows understanding for customers’ concerns; takes actions to accommodate customer needs whenever possible.
• Sensitivity:  Demonstrates an awareness of others’ concerns, interests and positions, and takes into consideration the impact that decisions and plans are likely to have on them.
• Stability : Performs stably while under pressure or in a changing work environment
• Technical Skill/Knowledge: Demonstrates sufficient level of understanding and skill in required technical area.
• Written Communication: Expresses ideas in writing clearly, with correct grammar and spelling, and in a well organised way.
• Verbal Communication: Express ideas orally with clarity, appropriate grammar, pace and nonverbal gestures; listens effectively.

Key Responsibilities of the Role:

• Assisting the Retail Manager in managing staff rosters and performance management
• Dealing with external suppliers in a professional manner
• Ensuring that security measures are actively improved on
• Maintaining core LEAN principles and practices in the workplace, specifically continuous improvement, 5s and waste reduction processes, and customer centric thinking
• Creating every opportunity to maximise sales
• Gaining knowledge about product and related product for upselling
• Using creative flair to present product
• Utilising administrative skills for cash and inventory transactions
• Actively contributing ideas for improving product and price mix

Applications Close: 1-August-2018