Account Manager
We are searching for an Account Manager to lead delivery to our significant client base across Auckland
Summary about this job
Cleaning Services
Company: Private Advertiser
Location: Auckland
Work type: Full Time
Salary: n\a
Phone: +64-9-589-8015
Fax: +64-6-192-9024
E-mail: n\a
Site: n\a
Detail information about job Account Manager. Terms and conditions vacancy
- City Location
- Friendly environment
- New Zealand owned Company
The role
The primary responsibilities of the Account Manager is to lead delivery of services, ensure Key Performance indicators are met and opportunities to add both value and efficiencies are identified and implemented for TPS Clients.
You will lead an experienced team of Customer Service Managers, Team Leaders and Cleaners ensuring smooth service is delivered and expectations of Client and TPS is exceeded. Identifying high achievers within your direct reports, you will help support their potential and as a result, support the growth within your Client portfolio.
Reporting directly to the Managing Director, you will be accountable and have the ability to, make strategic decisions with support provided by the Managing Director. A typical day would include overseeing operations, offering support and direction where required, problem solving, handling budgets and meeting existing or new clients.
To be successful in your application, you will have;
- Experience in managing individuals and teams
- A high level and business analytical skills
- Experience in managing and measuring quality outcomes by working to specified requirements
- Immediate to advanced level of Microsoft
About the employer
The TPS Group is a 100% privately owned, New Zealand Company and has been achieving excellence in cleaning services for over 30 years.
TPS operate from four main offices, located in Auckland, Hamilton, Wellington and Christchurch and attributes its success to the 650 people who are trusted to deliver high-quality customer services.
This infrastructure enables us to provide comprehensive, nationwide services to all our customers, while still providing that 'personal touch'. TPS are "committed to our customers in a distinctively New Zealand way". The culture fostered within the company is one of hard work, resilience and a 'can do' approach.
If you're interested in this role, click 'apply now'.