Customer Service Professional w/ Native Level of German

No se requiere experiencia, jornada completa, contrato indefinido

Key Languages:
- Native level of German
- High level of English

Core Skills/Experience:
- Must possess very good communication skills, both orally and in writing
- Deeply care about the customer experience
- Proven experience in resolving complex issues
- Confident with enthusiastic telephone manners
- Strong administrative skills with a keen eye for detail
- Knowledge of Excel and Microsoft Word
- Previous experience in a customer service position is a plus

Información detallada sobre el trabajo Customer Service Professional w/ Native Level of German. Términos y condiciones de vacante

Funciones

Do you have the passion to provide exceptional customer service? Are you eager to work in a dynamic, international company based in the vibrant city of Barcelona? If you also have a Native level of German and High level of English, then keep on reading - we have a great job opportunity for you! Our client is a Global Leader in the healthcare and household industry with a vast portfolio of well-known brands. With their products and services, they not only pursue the absence of illness but make the life of their customers healthier. As a Customer Service Professional, your responsibilities include: - Answering product information requests via phone, email, and social media - Providing quick and creative solutions - Communicating with customers in a friendly manner while acting as an ambassador for the brand - Managing and constantly updating customer information

Requisitos

Key Languages: - Native level of German - High level of English Core Skills/Experience: - Must possess very good communication skills, both orally and in writing - Deeply care about the customer experience - Proven experience in resolving complex issues - Confident with enthusiastic telephone manners - Strong administrative skills with a keen eye for detail - Knowledge of Excel and Microsoft Word - Previous experience in a customer service position is a plus

Se ofrece

What's on Offer: - Competitive salary - Working hours: Monday - Friday 9am-6pm - Stable position in a famous company - Starting date: As soon as possible