IT Support Engineer (m/f)

No se requiere experiencia, jornada completa, contrato indefinido

BASIC QUALIFICATIONS
Previous experience of Linux/Unix and MS Windows System support,Detailed understanding of core Internet technologies, including Routing and Switching, DNS, DHCP, mail transport, OSI Model,Experience in a customer-facing, technical role requiring solid technical aptitude, alongside excellent written and verbal communication skills at all levels of seniority,Previous experience supervising a team,Demonstrated project management capability, especially in technical task execution,Strong analytical skills with a proven flair for problem solving,Proven ability to operate autonomously in high pressure situations, to successfully handle multiple conflicting priorities,Attention-to-detail: you’re conscientious in developing clear and concise documentation,You possess a demonstrable willingness to learn and apply new technology, as well as the capacity to travel for up to 25% of your work,This position will involve some physical labour:
IT Support Technicians may need to work in confined spaces, possibly in 48-inch crawl spaces, or inside air handlers,Lifting up to 40kg,Site cleanliness and maintenance work,Working at height, in elevated spaces.PREFERRED QUALIFICATIONS
Vendor certification in Linux/Unix System Support, MS Windows System Support, Cisco knowledge – LAN / WAN and Wireless,
IT / ICT higher education qualification,Previous experience in a dynamic environment with a high degree of customer service,Help Desk or Technical Support management experience,
Telecom knowledge, including VOIP / SIP and mobile, would be advantageous,You’re able to coordinate with corporate-based support groups, in order to implement IT modifications.

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