Site Coordinator

Summary about this job

Detail information about job Site Coordinator. Terms and conditions vacancy

• 12% Superannuation
• Join a Global Leader!
• Training opportunities for Employees

Sandvik Mining and Rock Technology is a leading supplier of equipment, tools, services, support and technical solutions for the mining and construction industry, and our operations and organizations are spread around the globe. We offer you a world of opportunities and our diverse businesses and cross-border networks enable you to explore your potential and thrive.

The role

The Site Coordinator role is responsible both periodic and remote relief and representing Sandvik in the execution of the service contract based on site in northern Queensland. When on site, this role is responsible for customer service, stock control, working with the maintenance/planning areas to achieve the performance and integrity of the equipment and providing technical advice on Sandvik Drills and other equipment.

When not on site, this role will be based in Milton and will be supporting the other sites around the country remotely with maintenance planning, customer service and technical advice on Sandvik Drills and other equipment along with providing support to other members of the team.

Areas of responsibility

• Coaching, motivating, training and evaluating customer maintenance support to accomplish the goals and objectives of the business.
• Managing the daily functions of the contract requirements.
• Developing direct customer relationships with client. 
• Managing relevant resources in the market area to ensure an optimum balance between a high level of customer service satisfaction, and attainment of financial objectives.
• Enhance existing service contract revenues and margins by providing significant input into strategic plans for the continued expansion of the business.
• Managing the daily requirements and engage the relevant departments of the business to provide a high level of customer service satisfaction.
• Work on minimising risk and maintaining profitable service support.

Your profile

You will need strong experience in Sandvik Drills with a relevant trade qualification. Previous experience or understanding of maintenance planning and mining a must.  You will need to pride yourself on your customer service skills and be flexible, motivated and show initiative along with confidence in providing technical advice to Sandvik employees and customer staff around fault finding and maintenance.

What we offer

• additional superannuation contribution (2.5% above the superannuation guarantee)
• An Employee Benefits Program including salary sacrifice options, a company-wide bonus scheme, and Length of Service Recognition program
• Company funded paid parental leave which includes superannuation contributions during the leave period
• Training opportunities for employees – from internal programs to contributions towards external studies
• A Sandvik Wellness Program for employees’ who want to improve their health and wellbeing

Our Company and Culture

Sandvik Mining & Rock Technology is a leading supplier in equipment and tools, service and technical solutions for the mining and construction industries. Application areas include rock drilling, rock cutting, crushing and screening, loading and hauling, tunneling, quarrying and breaking and demolition.

We conduct business in a sustainable and responsible manner. To achieve this we always act in line with our high ethical standards, putting safety first and always showing consideration for the environment and the communities in which we operate. The safety and well-being of our employees and the environment are our core values. Finally, we care about others and build relationships based on honesty, respect and trust.

At Sandvik, we recognise that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Aboriginal and Torres Strait Islander people.

How to apply

Click ‘Apply Now’ button, or access the Sandvik website  home.sandvik/careers

Applications close:20 August 2018, or before if the right applicant is found