Security Services Manager

Summary about this job

Detail information about job Security Services Manager. Terms and conditions vacancy

• Western Suburbs Location
• Excellent Work Conditions
• High Profile Retail Site

“Enriching experiences through equal partnerships.”

Assetlink is a national integrated services provider and award-winning organisation with over 2500 staff across Australia. We are an Australian owned, family company, proud of our diversity and special culture. We have the highest standards and we are passionate about the service we give our clients. We specialise in the provision of Security, Cleaning, Maintenance and other integrated services to clients. 

We support our people and encourage them to go the extra mile and we reward them with great benefits and by providing opportunities for growth and personal development. 

We currently have an exciting opportunity for an experienced Security Manager to join our team at one of our largest Retail Precincts in West of Melbourne. The successful applicant must be able to demonstrated significant Security, operational, management & client liaison experience preferably in a high profile/retail setting.

The overall functions of this role are:

• Working closely with the Guest Services Manager to achieving a high level of client satisfaction
• Assisting the client with emergency procedures, in the event of a fire, bomb threat or any other critical incident.
• Liaising with local Law Enforcement Authorities in relation to security issues, as they impact upon the Centre and its surroundings
• To be responsible for the efficient day to day coordination,  management and training of staff
• Ensuring cost effective management of the contract
• Providing assistance in the monitoring and running of the public rotation system
• Creation and implementation of rosters
• Completion of electronic timesheets and any other administrative functions
• Coordination and completion the necessary documentation in relation to ‘slip and fall’ incidents; security incidents; checklists and all major incidents
• Attending incidents & providing assistance / advice to the Guest Services Manager
• Provide continually improvement recommendations
• Management of weekly / monthly KPI’s requested by the Guest Services Manager
• Developing long term community and law enforcement partnerships
• Developing and managing key risk mitigation strategies
• Demonstrated understanding of current threat environments
• Previous law enforcement experience would be considered favourably

 To succeed in this role you will need:

• Proven managerial experience within a Premium Retail Asset or similar environment
• Current Victorian Security Licence
• Current First Aid Certificate (plus current Defibrillation)
• Minimum Certificate III or higher in Security Operations required
• Sound knowledge of the laws relating to arrest, search and trespass and all other legislation relevant to duties of a security professional.
• Outstanding problem solving skills
• Strong attention to detail
• Ability to motivate your team
• Ability to multi-task, be flexible and work under pressure to meet deadlines
• Can-do Attitude with high energy
• Commitment to exceptional customer service
• Exceptional communication skills, both written and verbal
• Intermediate to advanced computer skills are a necessity

If you're a highly motivated and dedicated security professional with a commitment to providing excellent service and would like to be part of a key team, then please submit your cover letter including your salary expectations and resume which outlines your relevant knowledge & experience by clicking the 'Apply' button below.

Assetlink’s Diversity Commitment:

Assetlink is committed to maintaining, growing and supporting our diverse and inclusive culture, by seeking and promoting diversity within each of our work sites. We welcome and encourage applications from diverse community groups and ages including Aboriginal and Torres Strait Islander, LGBTIQA, people with disabilities, women, and other diversity groups. Currently, Assetlink is representative of around 80 nationalities, speaking 59 different languages. Assetlink recognises the benefits of diversity in creating amazing customer experiences, increasing productivity and encouraging business growth.’