Claims Operations Analyst

Summary about this job

Detail information about job Claims Operations Analyst. Terms and conditions vacancy

• 12m FTC | Insurance Claims Operations Analyst | Up to $85k Base
• Career progression - Opportunity to grow
• Work closely with a great Manager/Mentor

One of the biggest global insurers is looking to hire a Claims Operations Analyst to join their high performing team. In this role you’ll be supporting the team & Team Leader in claims operations by processing claims data efficiently and precisely whilst ensuring timely claim payments to external clients and delivery of reliable claims data to internal stakeholders.

You’ll continuously improve process efficiencies, data quality, reporting, controls, documentations and the understanding of client claims data. You’ll contribute to Client Engagement Strategies which result in Client satisfaction and measurable data improvements for MRA. You’ll also engage with external clients and liaise with internal stakeholders to manage issues, improve data quality and facilitate and resulting changes in systems and processes.

What you’ll be doing;

• Contributing and engaging in the development and execution of the client relationship and engagement strategy for Life Operations in consultation with key business stakeholders
• Contributing to the development of processes and client engagement strategies which demonstrate improvement in data received from clients.
• Being part of delivery, having a strong understanding of how claim portfolios are performing through portfolio level monitoring and reporting. Identify enhancements to current reporting and work to implement.
• Improving data optimisation and administrative processes - find ways to make existing processes more efficient and robust. Focus on improvement of quality of data.
• Delivering Life Claims Operations activities to a high standard. This includes activities such as: processing of claims recoveries, portfolio reviews; claims liability authorisation; claims administration audits, and claim provisioning
• Maintain and continuously improve processes for all Claims Operations activity by ensuring that all internal controls are performed effectively and efficiently.
• Ensure all processes and controls are documented

What you’ll have;

• University degree
• Fin Services experience - Exposure to life insurance or reinsurance
• Strong attention to detail, process driven and able to multitask
• Proactive
• Strong stakeholder management experience with an ability to build relationships across the business at all levels
• Excellent interpersonal, communication and influencing skills, outcomes focussed
• Experienced in identifying areas of risk and improving processing, business systems/tools to resolve

If you fit above criteria and think that you'd be a strong fit, please apply. To learn more you can reach out to Peter on 8075 9910.