Building Coordinator
Work within the Property Claims department to build and maintain repairer relationships and to monitor and audit repairer performance.
Summary about this job
Claims
Company: Suncorp
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-2-7618-8813
Fax: +61-3-7559-2236
E-mail: n\a
Site: n\a
Detail information about job Building Coordinator. Terms and conditions vacancy
- Flexibility with work/life balance
- Competitive salary including car, phone, iPad/laptop
- Melbourne location
The Role
The role of the Building Coordinator is to work within the Property Claims department to build and maintain repairer relationships, to monitor and audit repairer performance and to ensure a high level of customer satisfaction through the delivery of repairs to our insurance customers.
Key Responsibilities
- Review scope of works and expert reports to ensure that the most cost effective and timely methodology of repairs is being utilised to conduct repairs,
- Assist internal and external assessing teams with technical and time related issues associated to repairs and rectification issues,
- Liaise with internal performance team regarding panel builder performance,
- Support the project management of more complex repairs,
- Effectively manage relationships with customers, assessors, tradespeople, builders, and internal stakeholders.
- Assist with site inspections to determine if SOW is being adhered to, safe work practices are being implemented, and quality repairs are being conducted,
- Liaise with local authorities and third-party building surveyors regarding compliance issues and ensure repairs comply with relevant BCA and/or Australian standards,
- Support Assessors by liaising with panel builders on critical path scheduling and overcoming site restraints to meet claim life targets,
- Achieve KPI targets based on customer satisfaction, repair cost and repair life targets.
Skills & Experience
- Residential building/renovation and extensive estimating experience is essential
- Experience in estimating, scheduling and supervising trades and repairs
- Trade qualification in a repair related discipline or Domestic Builders License
- Residential building code knowledge
- Extensive knowledge of the property repair industry and current repair practices
Benefits
- Flexible working arrangements
- Up to 25% off insurance, Banking, superannuation
- Discounted home Loan and Personal Loan rates
- Employee share scheme
- Study Support, Employee Referral Program ($600), Years of Service Recognition
About the Company
Suncorp Group Limited is a top 20 ASX-listed company with $96 billion in assets. The company has evolved into a unique franchise, delivering highly-valued banking and wealth, and insurance products and services across Australia and New Zealand.
Culture
Working as part of the Suncorp Group you will have access to an unparalleled range of job opportunities across insurance, banking, wealth management and corporate services. We promote a high performance culture where people are rewarded for effort and dedication. We recognise and value commitment and encourage our people to maintain a healthy balance between their career and personal time.
If this role sounds like the challenge you have been looking for please submit an application online today.
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