Case Manager
We are looking for engaging individuals with strong communication and stakeholder management skills who want a role that is focused on helping people.
Summary about this job
Workers' Compensation
Company: EML
Location: Melbourne
Work type: Full Time
Salary: Competitive Base + RDO + Profit Share
Phone: +61-2-7490-4143
Fax: +61-2-7627-8757
E-mail: n\a
Site: n\a
Detail information about job Case Manager. Terms and conditions vacancy
- Melbourne CBD
- Career Progression
- Rewarding career – make a difference and help people get their lives back
Exciting opportunity to be part of a growing organisation that specialises in Workers Compensation. Do you have a passion to make a difference and help people get their lives back after injury or illness?
- Melbourne CBD
- Rewarding career – make a difference and help people get their lives back
- Exciting permanent opportunity with an industry leader- extensive training, development and career progression
Established in 1910, EML is a leading Workers Compensation Insurance company with offices throughout Australia. Managing workers compensation claims across different industries, we are a dynamic company who has grown from 50 to 1,500 staff in the last 10 years. With this rapid growth means an amazing and diverse culture with a very high internal promotion rate. For over 100 years, the people of Australia have put their trust in EML for their workers compensation needs.
THE OPPORTUNITY
The primary focus of this position is to enhance injury and claims management outcomes and the safe and sustainable return to work of injured workers. You'll be responsible for:
- Managing a portfolio of work-related injury and illness claims
- Collaborating with stakeholders (injured workers, employers and providers) to deliver personalised claims management strategies that support the achievement of high quality outcomes
- Working in accordance with relevant legislative and regulatory requirements and internal policies and procedures
- Providing a service experience that is tailored, effective and client focused.
ABOUT YOU
To be successful in this role, you'll have proven skills and experience, including:
- Workers Compensation experience (highly desirable)
- An empathetic, resilient, and motivational approach to provide customer centric support;
- A driven professional with highly developed written and verbal communication skills, outstanding organisational and coordination skills;
- Positive attitude and a willingness to learn;
- Sound analytical, problem solving and decision making skills;
- Strong stakeholder engagement and management;
- Experience and/or education in the field of physiotherapy, occupational therapy, exercise physiology, chiropractic etc would be advantageous but not essential.
- Be outcome/results focused
WHAT WE OFFER
We value our people and support them to do their best work by investing in their professional development.
EML provides career opportunities and great employee benefits, including:
- A vibrant, collaborative team culture
- Great work/life balance and flexibility
- A corporate well-being program
- Comprehensive learning and development support
- Competitive salary package
- 17.5% annual leave loading
We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. You'll find our supportive culture, rewards and career development makes EML a company you’ll want to be a part of. If this is of interest to you, please apply now or for more information/confidential conversation please contact Katherine Romano 03 7000 0935 or [email protected]