Guest Service Agent
Multi-award winning Atura Blacktown is now seeking a full time Guest Service Agent to joining our amazing front office team.
Summary about this job
Front Office & Guest Services
Company: Atura Blacktown
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-7-3639-1450
Fax: +61-7-3325-7590
E-mail: n\a
Site: n\a
Detail information about job Guest Service Agent. Terms and conditions vacancy
Full Time Guest Service Agent
The multi-award winning Atura Blacktown is now in search of its next "big name" to develop, train and mentor. We are currently seeking a vibrant, social and fun loving individual with flair to join our Front Office team in the capacity of Full Time Guest Services Agent
At Atura, we continuously strive to deliver an exceptional experience to our guests' that is delivered through attentive, genuine and passionate service.
A Guest Services Agent is the go to person, someone who is highly motivated with a welcoming spirit and is a key part of the daily hotel operations by being responsible for ensuring that all guests are delivered exceptional service through all facets of the operation, and creatively solving any problems that may arise throughout a guests stay.
So do you have the Atura flair? Let's do some comparisons to see if you possess the skills we need;
- Your smile is your asset and you present impeccably
- You love to provide unique customer service and interact with guests at every opportunity
- The ability to communicate effectively both written and verbally in addition to excellent telephone manner and an eye for detail
- Hotels are your game, with previous experience in 4/5 star properties
- You're a strong valued team player who can also be independent
- Positivity and a 'Yes I can" approach is your method
- You thrive on being measured by your persistency and consistency
- Results driven and innovative
- Able to multitask and remain calm during peak service periods
- Display a high level of professionalism whilst on duty
- Flexibility to work a 7 day rotating roster including afternoon/evenings, weekends and public holidays
- Experience in Opera, Fidelio and Micros would be advantageous however not essential if you have the right personality and pizzazz!
Atura Blacktown is not just about inspiring, but mentoring you to become your best, after all, this satisfaction is translated onto our guest's experience here at the hotel.
Do you think you have what it takes? Email [email protected] or press "Apply" to boost your career and achieve something special.