Duty Manager - Full Time
Are you passionate about excellent guest service? Are you a team leader looking for a new challenge? Join our Front Office team & grow your career!
Summary about this job
Front Office & Guest Services
Company: TFE Hotels
Location: Perth
Work type: Full Time
Salary: n\a
Phone: +61-2-2280-2602
Fax: +61-3-7017-6982
E-mail: n\a
Site: n\a
Detail information about job Duty Manager - Full Time. Terms and conditions vacancy
Rendezvous Hotel Perth Central
Inspired by art, culture and local history, Rendezvous presents an unconventional fusion of new and old, offering a hotel experience that’s inspiring and creative. As a Rendezvous Team Member, you’ll help deliver on that promise. Guests are warmly welcomed and attentively looked after. Team Members are highly responsive and knowledgeable, as accomplished with giving directions to the theatre as they are with advice for that restaurant nobody’s heard of – yet. Rendezvous guests are well travelled, sophisticated and tech savvy, they don’t want ‘same old’, they want their hotel experience to reflect their world view, that a life well lived encompasses good food, art, design and architecture. If that sounds like your worldview too, we’d love to talk to you.
About The Role
Rendezvous Hotel Perth Central have an opportunity for an enthusiastic and career driven team player to join their team as a Duty Manager. The main duties and responsibilities include but are not limited to the following:
- Leadership of all team members & functionality within the room division and management of operations in the absence of Heads Of Departments
- Ensure guest feedback is recorded accurately and action any service recovery process in a prompt and efficient manner
- Assist reservations team in ensuring hotel specific SOP’s are adhered
- Ensure all accounting practices and processes are achieved per hotel specific SOP’s
- Work closely with Housekeeping, Maintenance and F&B Managers to deliver brand standard rooms, products and services
- Actively contribute towards reaching agreed hotel targets and objectives
More About You
- With a minimum experience of 1 year you will enrich the creation of ultimate memorable moments for the guests who are at the heart of everything we do
- You feel excited when all your tasks are completed as you possess excellent time management skills and you are highly organised
- Engaging leadership style that articulates the team work while working shoulder to shoulder
- You are a self-motivated person and nothing drives you harder than challenging the process
- Your grooming and personal presentation sets you apart from the herd
- Enjoy working a flexible roster including shift work, weekends and public holidays
Big Picture. Big Opportunities.
As a TFE Team Member, you’ll be part of a hugely successful Australian-based company. TFE Hotels is a leading international hotel operator and the fourth largest in Australia. TFE Hotels' brands include Rendezvous Hotels, Travelodge Hotels, Vibe Hotels, Adina Apartment Hotels, Medina Serviced Apartments and The TFE Hotels Collection including Hotel Kurrajong in Canberra.
It means opportunities to be creative, innovative and grow with the company across a wide network of hotel brands and locations, with generous team member benefits as well.
We aim to meet our customer’s needs with honesty, integrity and care. That requires a commitment to continuous team member training and development, succession planning and career guidance because we know it makes our hotels better places to stay. It’s working. With more than 50 years in hotel ownership, management and development, TFE has more than 2200 team members in 70 key Properties around the world.