Corporate Account Consultant
Experienced & enthusiastic customer service professional? Love for animals? How about assisting clients with relocation of their pets to Australia?
Summary about this job
Travel Agents/Consultants
Company: Jet Pets Animal Transport P/L
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-2-3914-9791
Fax: +61-2-7738-4539
E-mail: n\a
Site: n\a
Detail information about job Corporate Account Consultant. Terms and conditions vacancy
- Fantastic opportunity to join leading Pet Travel Expert
- Represent a brand within a unique industry and progressive company
- Great staff benefits including Furbaby Fridays
Jetpets Animal Transport are Australia's leading pet travel experts and worldwide service provider for transporting pets around the corner or around the world. The company was founded in 1991 by Sandy Matheson and has been rapidly growing ever since and reunited many families.
The welfare of our travelling pets and our people are our priorities.
Due to business growth and career progression we have some exciting opportunities available.
About the role
We currently have a unique and exciting opportunity for an experienced and enthusiastic Corporate Account Consultant to join our Imports or Exports Team.
The successful candidate will be responsible for the end to end coordination and management of the import/export of pets into/from Australia, including:
- Delivery of exceptional customer service and converting customer enquiries into bookings
- Liaising with international and domestic agencies and suppliers for the safe and timely arrival of the pet
- Liaising with various external agencies and suppliers, including the Department of Agriculture and Water Resources (DAWR) to ensure the pet is compliant with government entry requirements
- Ensuring that quarantine formalities are met including import permits, arrangements for quarantine bookings (where applicable) and ensuring all pre-entry veterinary requirements are met
- Arranging the domestic travel of pets within Australia prior to international travel and/or upon release from quarantine
- Maintaining a high level of service provision to corporate clients.
Skills and experience
- Proven experience servicing high level commercial clients
- Proven experience with the end to end coordination of a service or portfolio
- Ability to meet and exceed targets and deadlines
- Exceptional organisational skills and high attention to detail
- Ability to multi task and operate in a high volume working environment
- Strong commercial awareness and problem-solving skills
- Strong written and verbal communication skills
- Proven experience effectively working in a team environment and autonomously
- Experience in Freight Forwarding, Logistics, Travel and Tourism and/or Project Management is highly desirable
- Experience in dealing with government agencies is highly desirable.
Job benefits and perks
- Great company culture
- Fantastic staff benefits including reward and recognition program, health and wellbeing program, Furbaby Fridays and various other initiatives
- Extensive in-house training with a focus on coaching and development
- The chance to use your skills in a unique industry and progressive company
- Working with a great team assisting clients with their pets' travels!