Night Porter | Quay West Suites Sydney

Summary about this job

Detail information about job Night Porter | Quay West Suites Sydney. Terms and conditions vacancy

• Join the leader in Hospitality - AccorHotels
• Work alongside colleagues who create and value an exciting team environment
• Worldwide AccorHotels Benefits and Discounts

Are you a naturally a confident person who is able to approach people and initiate conversation with our guests? Do you want to be part of the Accor Hotels team, Australia's largest hotel group in one of the groups Luxury hotels?
 
Join our enthusiastic and friendly Front Office team as a Night Porter. Reporting directly to the Night Manager, you will be responsible for:

• Ensuring the highest degree of customer service and presentation of the hotel.
• Timely and efficient delivery of guest amenities
• Making recommendations and reservations for our guests on local attractions and ensure the security of our guests and their possessions
• Assisting guests to and from rooms with luggage
• Assisting the team to create an extraordinary atmosphere and memorable experiences for our guests by providing them with up to date information of the  surrounding areas
• Regular checks of the lobby and public areas ensuring they remain clean and presentable at all times
• Parking cars and booking transport for guests

To be successful in this role, you will have a natural ability to ‘surprise and delight’ our guests with your authentic customer service, setting you apart from the rest.  As well as:

• Flexibility to work a 7 day rotational roster.  Including week-ends and public holidays
• Excellent standard of personal presentation and customer service
• Basic computer and telephone skills
• Excellent interpersonal, and communication skills
• The ability to work within a team environment
• Excellent organisation and time management skills
• Previous experience with Opera or Fidelio desirable however not essential
• Current full manual drivers license
• RSA desirable however not essential