Housekeeping Supervisor

Summary about this job

Detail information about job Housekeeping Supervisor. Terms and conditions vacancy

• Housekeeping Team is entirely “IN-HOUSE”
• Manage housekeeping staff as part of your role
• Rotating roster (weekend work will be required)

ABOUT THE ROLE:

We are seeking passionate and driven Housekeeping Supervisor to join us and lead our high achieving team of housekeeping professionals.

This role is on a rotating roster and is part of an entirely “in-house” housekeeping team, which means you will be on our team and not just a number.

You will be driven by quality, possess strong communication skills and required to liaise with other departments to ensure our guests needs are always prioritised.

KEY DUTIES & RESPONSIBILITIES:

As part of our tight-knot team, you will be a key player in ensuring the smooth running of the hotel and providing a memorable experience for all our guests.

Your key duties would include the following:

• Lead and supervise day-to-day operation of the department, ensuring service standards are followed
• Efficiently address and handle guest concerns, liaising with other departments when needed
• Play an active role on the daily briefing, warm up and department meetings.
• Ensure policies and procedures are followed by all team members.
• Drive the performance of the Housekeeping department to meet weekly/monthly KPI’s
• Work closely with the Maintenance Team ensuring we maintain our high standard of room presentation
• Ensure Hotel Health and Safety procedures are followed closely by all team members
• Additional tasks/projects as assigned.

SKILLS & EXPERIENCE:

As mentioned, this is not your average role and it provides the opportunity for you to shine and show off your exceptional leadership skills.

This role may be for you if you:

• Have previous experience in motivating, leading and training housekeeping staff
• Have previously worked as a Housekeeping Supervisor or Co Ordinator
• Have great attention to detail
• The flexibility to work on a rotating roster, including weekends and public holidays.
• Previous experience with a Hotel Property Management System is preferable
• Exceptional organisational and time management skills.

BENEFITS AND CULTURE:

• Above award salaries
• Career Progression – as we manage our own in-house staff, progression to Executive Housekeeper (and beyond!) is certainly a potential!
• Free Social Club activities – eg, bowling, trivia nights, movie nights etc.
• Reward and recognition program
• Annual Bonus Scheme (based on hotel performance)
• You are part of the team, and not a number

ABOUT US:

Located close to Flagstaff Station in Melbourne’s CBD, Pegasus is a fully-serviced apartment style hotel with a big focus on quality, and our people.

If this seems like the role for you, we would love to hear from you!

Click the “APPLY” button now and send through your resume & cover letter, outlining your experience in managing a team, along with your approach to keeping a team motivated and engaged.