Front Office Receptionist
Exciting opportunity available for an experienced Front Office Receptionist to join our well established team in Northern Brisbane.
Summary about this job
Front Office & Guest Services
Company: Quest Serviced Apartment
Location: Brisbane
Work type: Casual/Vacation
Salary: n\a
Phone: +61-3-7081-2789
Fax: +61-8-7380-4875
E-mail: n\a
Site: n\a
Detail information about job Front Office Receptionist. Terms and conditions vacancy
Front Office Receptionist
Quest Apartment Hotels is the largest and fastest growing serviced apartment brand in Australasia with a network of over 160 franchised properties across Australia, New Zealand and Fiji. With a 30 year history, Quest leads the market in providing accommodation solutions for the extended stay corporate traveller among Australia’s top 500 corporates, and is well positioned for further expansion in line with a JV partnership with global hotel group, The Ascott Limited.
We have an exciting opportunity available for a Front Office Receptionist to join our team on a casual basis working 20-25 hours per week.
The Role
Involves all aspects of front office reception, including providing friendly, personalised customer service in responding to accommodation enquiries, promoting the business to achieve accommodation sales, processing reservations and ensuring full and accurate data capture, assisting corporate and leisure guests (eg check in, explaining hotel facilities and location, check out), and ensuring the smooth running of the reception desk.
The Ideal Candidate
Will demonstrate a passion for customer service and ensuring a positive experience for all guests, strong skills in promoting and selling accommodation services and facilities, excellent communication, interpersonal and time management skills, experience with RMS system, a keen eye for detail, high standards of personal presentation, and a highly team orientated ethos.
Previous front office reception experience in a hospitality, travel or tourism environment is a must. The successful applicant must be available to work shifts, weekends and have entitlements to work in Australia.
The Opportunity
The role presents a great opportunity to work with a well established and friendly team under the banner of the highly successful and established Quest brand.
Terrific working conditions are on offer, including provision of a corporate uniform, staff, family and friends rates for leisure accommodation with Quest nationally and free onsite parking, team performance incentives, opportunities to participate in a number of events and learning and development activities, such as Quest’s annual conference and gala dinner.
Applications
To apply, please direct your letter of application and CV to property manager.