Clinical Support Officer

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Detail information about job Clinical Support Officer. Terms and conditions vacancy

Clinical Support Officer Employment Type: Permanent Full Time Position Classification: Administration Clinical Support Officer Level 3 Remuneration: $56,712.89 - $58,580.88 per annum Hours Per Week: 38 Requisition ID: REQ55003 Where you'll be working Western Sydney Local Health District (WSLHD) is responsible for providing primary and secondary health care for people living in the Auburn, Blacktown, and The Hills Shire, Holroyd and Parramatta Local Government Areas (LGAs) and tertiary care to residents of the Greater Western Region. We are committed to our vision of 'better health services for the people of western Sydney and beyond' and to the delivery of health care or related services in line with our core values of collaboration, openness, respect and empowerment. What you'll be doing The Clinical Support Officer (CSO) is a ward/unit based role to support the work activities of nurses, midwives, medical staff and allied health staff, providing timely and accurate administrative/transactional services for members of the health care team under the direction of the Nurse/Midwife Unit Manager (N/MUM). The CSO works closely with existing administrative staff at the ward/unit level. The role complements existing roles, systems and processes within the facility. The CSO provides timely and accurate administrative/transactional services for members of the health care team on designated units under the direction of the Nurse Unit Manager(s) - NUM(s). The CSO works under broad supervision but will be required to take some independent action. Scope exists for exercising initiative in the application of established work practices and procedures. People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit: http://www.steppingup.health.nsw.gov.au/. Aboriginal and/or Torres Strait Islander people are encouraged to apply. Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency. This is a targeted recruitment action for Australian Aboriginal and/or Torres Strait Islander people under the NSW Government’s Eligible Person definition in accordance with Part 5, Clause 26 of the NSW Government Sector Employment Rules 2014. Applicants must be able to demonstrate how they meet the Australian Aboriginal and / or Torres Strait Islander criteria as defined by the Aboriginal Land Rights Act 1983. Please include some information about your Aboriginal Australian / Torres Strait Islander identity in the cover letter of your application. If you are offered an interview you can expand on this information at the interview itself in response to questions from an Aboriginal panel member. Essential Criteria Vaccination Category: A Checks: Working with Children Check and National Criminal Record Check Evidence of Diversity Claim: Aboriginal and Torres Strait Islander Selection Criteria High level customer service skills Effective interpersonal skills with a demonstrated ability to develop and maintain relationships with clients Excellent time management and organisation skills with attention to detail Ability to work with minimal supervision and use initiative Understanding of the management of patient complaints and patient privacy Highly developed communication, coaching and facilitation skills. Demonstrated skill in the analysis of complex issues, problem solving, formulating new approaches and implementing comprehensive change programs and improvement strategies, including the ability to develop and monitor outcomes Need more information? For role related queries or questions contact Vidya Chand on [email protected] Applications Close: 1st August 2018