Technical Customer Care Rep
Are you a technically competent Customer Care Representative with SAP experience looking for your next career move? Great opp to advance career.
Summary about this job
Other
Company: Frontline Health Sydney
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-3-5620-6645
Fax: +61-7-3748-1603
E-mail: n\a
Site: n\a
Detail information about job Technical Customer Care Rep. Terms and conditions vacancy
- Full training and ongoing support
- Medical device industry - where your products make a difference
- Build a career with a global and iconic brand
We are a world leader in our field and provide a supportive and fun working environment. We are looking for a forward thinking Technical Customer Service representative to join our team.
You will be responsible for providing high calibre customer relations support, managing the smooth ordering process and ensuring our customers both internal and external receive the best possible service. Your customers include service engineers, sales team and health care professionals predominately within the hospital and research environment.
This role requires you to deal with all levels of customers, both internal and external therefore it is imperative you have excellent communication skills and have an absolute commitment to delivery of superior customer service.
Your role includes:
- Timely and accurate processing of orders
- Receiving, responding and resolving customer issues
- Working closely with your internal team to provide customer based solutions
- Data management via SAP
- Service contracts renewals and new proposals
- Assisting with inventory management
As the successful candidate it is essential you are:
- Experienced with SAP
- Well presented with a professional and polite manner
- Are a self motivated and energetic team member
- Have a natural ability to engage with customers in a polite and friendly manner
- Have professional customer service skills and experience
- Have initiative and sound problem solving skills
- Are highly organised with effective time management skills
- Have a high-level of accuracy and attention to detail
- Intermediate Microsoft office skills
What’s in it for you?
This is more than a job - this is a career opportunity
Take the opportunity to join a company with a truly caring nature and be part of a team providing exceptional service to our clients. You will receive training that will ensure your success and development opportunities to progress your career as well as an extremely attractive remuneration package and bonus!
NOTE: You must be an Australian Resident to apply for this position
To Apply - if this sounds like the position for you and you meet the criteria above, please apply online as this position is immediate. Attach your CV and Cover Letter preferably in Word format
Alternatively, for a confidential discussion, please contact Connie Fitzpatrick on +61 2 8249 4019 or +61408 11 000 2, quoting Ref No. 149406. Please continue to check our website for other positions available. www.frontlinehealth.com.au
Frontline Health is a trusted adviser and recruitment partner to the Healthcare sector in Australia. We recognise that our role is to work closely with our clients and candidates to help secure outstanding talent with the appropriate skill set and fit.