Customer Relations Officer – Outbound Call Centre
Exciting opportunities available for experienced call centre representatives to join our friendly, fun contact centre team in Mulgrave, Victoria
Summary about this job
Customer Service - Call Centre
Company: National Hearing Care
Location: Melbourne
Work type: Full Time
Salary: Day Rate: $22.64 Evenings: $27.16 Saturday: $29.43
Phone: +61-2-6781-2159
Fax: +61-7-4834-9225
E-mail: n\a
Site: n\a
Detail information about job Customer Relations Officer – Outbound Call Centre. Terms and conditions vacancy
- Leading and growing Hearing Services Provider
- Full time hours with free onsite parking
- Make a huge difference to people’s lives
The Company:
At National Hearing Care we only employ the most talented and passionate individuals. We’re proud to say that our team is made up of an incredibly diverse range of people. Each has their own skills, their own strengths and their own distinct personalities – and every single one of them contributes to the day-to-day success of National Hearing Care in their own important way.
A career with National Hearing Care means working for a company that values you as a member of the team, wants to see you grow as a person and who shares your commitment to your clients. And for us, that’s the most rewarding part.
The Role:
Use your excellent rapport building and customer service skills to help improve the lives of others by offering a free hearing test. We are passionate about what we do and we are looking for likeminded individuals to join the team to help us reach our targets.
With the help of an automatic dialer you will to reach out to potential clients to schedule free hearing tests. Achieving better hearing is a journey and that journey starts with a phone call from you!
Our Successful candidate will have:
- At least 6 months outbound call centre experience
- Proven record reaching targets
- A passion for customer service, a positive attitude
- Excellent communication skills and a strong work ethic
- Successful candidates must be able to attend a 1 week paid training/induction session from 9AM to 5PM before commencement
What you will get in return:
- Comprehensive induction & ongoing training
- A supportive environment, incentives upon reaching your goals and great hourly rates!
- To assist with your ongoing development, you will also have the opportunity to join our Mentor Program!
- A positive, fun and celebratory team environment
- Fun events like BBQ’s, Morning Tea, Footy tipping, Easter egg hunting
- Monday - Friday evening (5pm to 9pm) and a Saturday (10am to 3pm) shifts available
- Salaries range from $22 for mornings and afternoons to $27 for evening shifts plus super
This opportunity will suit someone who is eager to begin a flexible, long term career within an industry leading organisation and who is prepared to go above and beyond. If this is you, please apply now without delay
Please Note:
Once you have applied you will be sent an additional email asking you to complete the below questions to complete your online profile. Only applicants who have completed these will be considered.