Customer Service Officer - Woden Valley (part time)
This is a great opportunity for you to use your sales and customer service expertise in our Woden Valley Branch.
Summary about this job
Customer Service - Customer Facing
Company: HCF Australia
Location: ACT
Work type: Part Time
Salary: n\a
Phone: +61-7-2026-3406
Fax: +61-2-3945-9880
E-mail: n\a
Site: n\a
Detail information about job Customer Service Officer - Woden Valley (part time). Terms and conditions vacancy
- Australia's Leading Not for Profit Health Insurer
- Sales and Customer Service
- Excellent Salary plus incentives and generous company benefits
If you are professionally presented and enjoy working towards sales goals in a face to face customer service environment, this may be the job for you!
Permanent Part Time Opportunity
Hours of work: 20 hours per week, Monday to Friday 10am - 2pm plus rotating Saturday mornings 9.00am-12.00pm
2 weeks full time training in Sydney
$28.44 per hour inclusive of Super plus incentives and employee benefits
About HCF
HCF is Australia's largest not-for-profit private health insurer. With the adoption of our 2020 Strategy, our vision is to make health care understandable, affordable, high quality and customer centric. We’re proud to be home to 1300 employees at our head office location in Sydney, our Australian call centres and our growing network of branches and dental centres across the country. With over 85 years of heritage in Australia, we’re committed to investing in the health and happiness of both our members and our people. We believe that by giving our people an inclusive, supportive and healthy working environment, we can do our best for our members.
About the role
HCF's Woden Valley Branch is looking for a professionally presented, positive and engaging Customer Service Officer (CSO) to join their sales team. This position is a permanent part time appointment, working 20 hours per week from Monday to Friday, plus rotating Saturday mornings.
Reporting to the Branch Manager, this role will see you providing exceptional customer service to our customers with their questions and enquiries, both in person and over the phone. You will also be working to achieve sales targets across our range of health and life insurance products. You will additionally be processing various claims and payments.
Are you the one?
HCF team members within our branches are the face of HCF and are fundamental to providing the member experience we strive for. This opportunity would suit candidates looking for a busy and challenging yet ultimately satisfying role as part of our Penrith team.
- Can you demonstrate success and growth in sales including working to achieve established sales targets?
- Have you worked in a face to face customer service orientated role?
- Are you a great communicator, both verbally and in writing?
- Are you competent with computers?
- Do you feel at home in a team environment?
- Have you had previous experience within the insurance industry?(not essential)
If you've found yourself saying 'yes' to these questions, then you're likely to do well in this position.
Please click on apply below and forward your resume today.
HCF is committed to creating a diverse and inclusive workplace. All suitably qualified applicants will receive equal and fair consideration for employment. Applicants who identify as Aboriginal and/or Torres Strait Islander are actively encouraged to apply. The application process may include completion of an online sales assessment. All potentially successful candidates will be required to complete background checks which will include a police clearance prior to confirmation of employment.