Customer Service Officer
We currently have an opportunity available for an enthusiastic and motivated Customer Service Officer to join City of Canada Bay Council.
Summary about this job
Customer Service - Customer Facing
Company: City of Canada Bay Council
Location: Sydney
Work type: Full Time
Salary: $58,180 - $66,907 per annum + super
Phone: +61-2-5477-3231
Fax: +61-7-9694-1474
E-mail: n\a
Site: n\a
Detail information about job Customer Service Officer. Terms and conditions vacancy
The City of Canada Bay is a thriving, colourful community, surrounded by the beautiful bays of Sydney Harbour. The area is also known for its parklands, cycle paths and walkways.
Customer Service Officer
Job No. CB17220
$58,180 - $66,907 per annum + super
Permanent Full Time
35 hours per week, Nine day fortnight
We currently have an opportunity available for an enthusiastic and motivated Customer Service Officer to join the Customer Service Team at City of Canada Bay.
You will be responsible for providing quality customer service to external and internal customers, ensuring that all enquiries and complaints (face to face, telephone, electronic or written) relating to the full range of Council services, are dealt with according to established procedures.
This is a truly supportive team environment where you will be encouraged, supported and challenged to do your best. As a Customer Service Officer you will complete a variety of tasks from the Contact Centre to the front counter. There is also a monthly meeting in the evening that allows the team to develop and plan together.
The successful applicant will have a Certificate IV in Customer Service or willingness to obtain a relevant qualification, demonstrated experience in a customer service role, and high level communication skills with the ability to deal with a diverse range of customers.
Previous local government experience and experience with Technology One software are highly advantageous.
Closing Date: Tuesday, 10 July 2018 at 11:30pm
For further information on this position please contact Seini Likio, Coordinator Customer Services on 9911 6555.
The City of Canada Bay Council is an Equal Employment Opportunity Employer and is committed to a safe workplace.