Onboarding Assitant

All vacancies of AustraliaCall Centre & Customer ServiceOnboarding Assitant

Support the effective on-boarding/ off-boarding and operational data management of staff for a Big 4 Bank!

Summary about this job

Customer Service - Call Centre

Company: Hays Contact Centres

Location: Sydney

Work type: Contract/Temp

Salary: n\a

Phone: +61-3-4396-6896

Fax: +61-7-6750-9042

E-mail: n\a

Site:

Detail information about job Onboarding Assitant. Terms and conditions vacancy

  • Based in North Sydney
  • Paying $30-$35 P/hour
  • Start ASAP

Support the effective on-boarding/ off-boarding and operational data management of staff for a Big 4 Bank!

Your new company
Work for a market leader in wealth management who are a division of one of the Big4 banks and are known for innovation and having a highly customer centric approach in everything they do. Based in North Sydney, you’ll be working in a team of 4 Admin assistant as part of a larger team of 15 people who sit across the Wealth Business.

Your new role
As an admin assistant, you’ll be supporting a manager who is responsible for raising admin requests for a variety of staff at different levels, ensuring the business is ready for new joiners and new employees are ready to go from day one. Day-to-day you’ll be: Ensuring all new starters admin, extensions and off-boards are achieved within agreed SLAs Using effective spreadsheets to track and prioritise and ever changing workflow of new joiners Updating systems with accurate information to trigger processes, such as hardware, system access, building passes etc. Dealing with resourcing related queries (eg cost management, charging, approvals etc.) Assisting in the management of mandatory training compliance Drive improvement in operational processes including onboarding and offboarding Escalate and take ownership for any onboarding matters as required

What you'll need to succeed
You’ll need very high attention to detail & be able to proactively follow things up that have not arrived Be confident with excel - able to run basic sums and able to format data Be able to manage multiple requests at any one time - they could have multiple stakeholders on-boarding simultaneously and at different stages of onboarding.

What you'll get in return
$30- $35 plus super per hour + Super - 9am-5pm Monday to Friday with some flexibility around start and end times Sat in the change area, you'll be part of an exciting area of bank and it’s future

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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