Rostering Coordinator

Summary about this job

Detail information about job Rostering Coordinator. Terms and conditions vacancy

About the business and the role

Guardian Network is an in-home support service committed to providing the highest quality service, allowing clients their individuality and freedom to remain comfortable in their own environment.  Guardian Network has been providing care with compassion since 1998. Guardian Network operates a 24 hour, 7 days a week, Emergency Telephone Service. Calls outside the regular office hours will go through to our Emergency After Hours Service for answering.  

Job tasks and responsibilities

Duties will include :

• Liaising with Support Workers and Case Managers
• Scheduling rosters for casual staff
• Delegating tasks and set deadlines
• Oversee day to day operation
• Maintaining client records
• Managing incoming calls
• Ensuring care plans and other important client information is received by the Support Workers
• Adherence to our Quality Management System
• Other ad hoc office and administrative duties as required

Skills and experience

To be considered for this role, the applicant will need to exhibit:

• Excellent communication skills (both written and verbal)
• Well-developed problem-solving skills
• Self-Management and time management skills
• Ability to manage conflicting priorities
• Willingness to make a positive contribution to our team
• Ability to work in a fast paced, office environment
• Ability to use initiative and work under, at times, significant pressure
• Rostering experience within a high volume role would be highly advantageous

Please apply below or email your application with the Subject: Rostering Coordinator Role Application to [email protected]

If you have any queries please feel free to contact Acting General Manager Jessica Plater on 03 8672 4165.