Collections Officer

All vacancies of Australia • Call Centre & Customer Service • Collections Officer

Finance Company, Perm role, $53, -$55,K + super + performance bonuses. Must like BBQ’s, Team lunches & nice people. 10.00-18.00 and 09.00-17 on Friday

Summary about this job

Collections

Company: Southwest Recruitment

Location: Sydney

Work type: Full Time

Salary: $50,000 - $54,999

Phone: +61-2-1287-8876

Fax: +61-8-1593-8306

E-mail: n\a

Site: n\a

Detail information about job Collections Officer. Terms and conditions vacancy

$53,000- $55,000 + super

Work close to home / Full time -

10.00-18.00 and 09.00 - 17.00 on Fridays!

Career advancement + bonuses

The Company

Established Finance Company part of a Global brand based in Wetherill Park. Join a team of 15 professionals to work in a high performing and high volume environment.

The Role

Collection of Loan Accounts arrears (70+ Outbound Calls per day)
Liaise with external stakeholders (Mercantile Agents, Lawyers)
Handling inbound calls from customers and processing their payment details
Identify any High Risk, Fraudulent or Hardship accounts to management
Adhering to Company and Industry policies and procedures – NCCP, Privacy Act and Consumer Act.

The Person

Proven experience in collections in a high volume environment
Understanding of debt recovery guidelines, NCCP, Privacy Act and Competition & Consumer Act 2010
Proven experience in the Finance, Lending, Banking or Mercantile industries is essential
Asset Finance experience or Fraud Detection would be highly regarded
Intermediate to advanced Microsoft Office

Please apply or contact Wendy Frost on (02) 8853 4132.

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