Customer Service
You will be part of a team responsible for documenting, investigating and resolving enquiries from customers primarily within the banking/ finance.
Summary about this job
Customer Service - Call Centre
Company: Astrum
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-2-1036-8794
Fax: +61-8-3154-6688
E-mail: n\a
Site: n\a
Detail information about job Customer Service . Terms and conditions vacancy
As part of a highly respected multinational group with over 150,000 employees worldwide, this logistics business operates multiple sites across the country servicing clients primarily in the commercial, retail, hospitality and finance sectors. With a strong commitment to service excellence and pioneering advanced technology, the organisation prides itself on the loyalty, development and safety of its employees.
With numerous locations around Australia, the Australasian business now seeks to appoint a new Customer Service Representative on a fulltime basis.
ABOUT THE ROLE:
You will be part of a team responsible for documenting, investigating and resolving enquiries from customers primarily within the banking/ finance, commercial and retail sectors. This will include daily, weekly and monthly reporting, actioning change requests, ensuring all customer details are up to date, and communicating with customers and internal branches nationally.
ABOUT YOU:
- Essentially you will have strong customer service and administration skills gained within a fast paced customer service environment.
- You will also have excellent communication skills with the ability to effectively build relationships with internal and external stakeholders, and work with conflicting priorities.
- A strong literacy in Excel/MS Office and exposure to various computer applications will also be required.
Please apply by sending your cover letter and CV in Word format only. For further enquiries please contact Rachael Pullan on 0447 777 023 in strict confidence.
(Market leading multinational. National role, key accounts. Dynamic, fast paced environment. close to transport.)