Customer Service Officer - Multiple roles
Do you provide yourself on providing excellent customer service? We'd like to hear from you. Apply Now !!
Summary about this job
Customer Service - Customer Facing
Company: Belgravia Health & Leisure Group
Location: Perth
Work type: Casual/Vacation
Salary: n\a
Phone: +61-3-7645-7187
Fax: +61-2-9168-2051
E-mail: n\a
Site: n\a
Detail information about job Customer Service Officer - Multiple roles. Terms and conditions vacancy
- Great career paths and development with an entrepreneurial organisation
- 2x Casual and 1x Permanent Part time
- Opportunity to make a real difference to our community
- Great career paths and development with an entrepreneurial organisation
- 2x Casual and 1x Permanent Part time
- Opportunity to make a real difference to our community
This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions
The Company
Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 150 locations across Australia and New Zealand.
We are in an exciting period of growth, and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.
The Role
We are currently recruiting for multiple Customer Service officer roles; two casuals and one permanent Part time.
Our Customer Service Officers are the heart of our business providing important services such as Reception, Merchandising and sales to our members, casual users and potential new members in accordance with our established operational routines and procedures.
Shifts range from mornings, afternoons, evening and weekends, being flexible to take on various shifts will be an advantage.
The primary responsibility of our Customer Service Officers is to deliver first class services to our customers ensuring it’s in line our Mission, Vision and Values. Key areas of responsibility include:
- Provide excellent customer service to all customers, both in person and over the telephone
- Apply sound cash handling principals and use of Point of Sale (POS) systems
- Provide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renews
- Promote the centres services and programs to customers and accept customer bookings and enrollments
- Develop and maintain good working relations with customers
- Promote and exercise good public relations at all times
- Opening/closing of the centre in accordance with security and safety procedures.
Skills & Attributes:
- Positive, friendly, helpful and energetic work style
- Computer literacy, familiarity with software packages and point of sale systems
- Experience in the leisure industry is desirable.
- Current First Aid Certificate (Workplace Level 2).
- Current CPR Certificate.
- Police Check
- Working with Children Check
Previous experience is a similar role is desirable, but candidates with a friendly attitude and a customer service mindset are encouraged to apply!
If you are a passionate person who realises the tremendous opportunity that this role offers and want to utilise your skills and passion in a health, aquatics and leisure environment, we want to hear from you!
We are not asking for a resume from you. Simply complete the application process by clicking the Apply Now button and we’ll be in touch.