Rostering Coordinator

All vacancies of AustraliaCall Centre & Customer ServiceRostering Coordinator

Australian private organisation is seeking a permanent full time Rosterer to join their busy team. Based in Sydney's Northern Beaches in Belrose.

Summary about this job

Other

Company: Peninsula Personnel

Location: Sydney

Work type: Full Time

Salary: Up to $60k p.a.

Phone: +61-2-9685-8502

Fax: +61-7-9868-3520

E-mail: n\a

Site:

Detail information about job Rostering Coordinator. Terms and conditions vacancy

Team Environment

Belrose on Northern Beaches of Sydney

Established Australian Privately Run Organisation

Rostering Coordinator

Our client is a well-established family run organisation with around 35 staff who are based on Sydney's Northern Beaches. They are seeking an experienced Rostering Coordinator who will be responsible for scheduling services for clients.



RESPONSIBILITIES:

• Scheduling of client services

• Allocation of appropriate workers to clients

• Support to managers and forward rostering

• Sending confirmations

• Supervision of allocated workers

• Data entry into system (TRACCS)

• Updating plans

• Recording any feedback, disputes or incidents to Managers

• All phone enquiries for services

• Managing waitlists and communicating with potential clients

• General related administration

SKILLS REQUIRED:

• Experience in either rostering, coordination or scheduling experience required

• Strong verbal and written communication skills

• Excellent phone manner

• Ability to multitask

• A high level of organisation and time management

• Capacity to reorganise work priorities to meet challenging needs of multiple agencies

• The ability to work as part of a team

Must live locally on Sydney's Northern Beaches and full working rights of working in Australia full time. This is not on a bus route so a car is needed if you do not live in Belrose area.

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