Customer Service Officer

Summary about this job

Detail information about job Customer Service Officer. Terms and conditions vacancy

• Multiple Inbound Customer Service positions on Offer!
• Development Opportunities by working with a Government client
• Both Fixed term and Casual roles available

Inbound Customer Service roles on offer at one of Serco's newest Call centres!  Maintain Work-life balance by working Monday-Friday only!

The role-

Service customer interactions on behalf of an Australian Government Department.

What you have-

• An engaging phone manner
• Demonstrated customer service background in either call centres or retail 
• Strong verbal communication skills 
• A high level of computer literacy
• Availability to commit to 2 weeks of full time training at the start of your employment
• Availability to work up to 38 hours a week
• Availability to work on a rotating roster between the hours of 7am-7pm, Monday to Friday.

Please note - to be eligible for this role, you will need to be an Australian Citizen and be prepared to provide suitable documentation for a thorough Security and Citizenship Check.

If this sounds like it's for you, please apply now. Please submit your cover letter and resume (as one document) addressing the selection criteria. We look forward to receiving your application!

Who are we-

Serco is an extraordinary company delivering essential services on behalf of governments and organisations around the world.Our team provides personal support to members of the community accessing a wide range of Government services from health and public transport information, to road safety and interpreter services. We provide an exceptional level of customer care across Australia and New Zealand to make a positive difference to people's lives every day.

Serco seeks and celebrates diversity. We are committed to recruiting and retaining a diverse workforce.  If you are inspired to make a positive difference, find out more about us at www.serco.com/aspac