Work force planner / Team Leader

All vacancies of AustraliaCall Centre & Customer ServiceWork force planner / Team Leader

Not a typical workforce planning role! lead a team, plan and analyse rosters & improve processes

Summary about this job

Management & Support

Company: Hays Contact Centres

Location: Melbourne

Work type: Full Time

Salary: $78000.00 - $80000.00 p.a. + Super

Phone: +61-7-1935-6625

Fax: +61-3-8474-4897

E-mail: n\a

Site:

Detail information about job Work force planner / Team Leader. Terms and conditions vacancy

  • Lead a team and plan your workforce effectively
  • Drive performance and processes
  • Contact Claire Eadington, [email protected]

Not a typical workforce planning role! lead a team, plan and analyse rosters & improve processes

Your new company
My client, based in the CBD area is looking to hire an experienced and competent workforce planner. You will also team manage a small team.

Your new role
This is a critical and important role that will encompass:-

  • Work force planning
  • Roster management
  • Continuous improvement and process improvement
  • Analysis and reporting
  • Team management
  • Performance management
  • Coaching and training



What you'll need to succeed
You will have a analytical mind, with strong Excel reporting skills.
You will also have extensive experience in workforce planning/ analysis


What you'll get in return


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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