Helpdesk Scheduler
This role will manage the maintenance co-ordination of tasks such as Planned and Reactive Maintenance across multiple services and contracts
Summary about this job
Management & Support
Company: BGIS Technical Services Pty Ltd
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-7-3702-7713
Fax: +61-8-9395-4902
E-mail: n\a
Site: n\a
Detail information about job Helpdesk Scheduler. Terms and conditions vacancy
- Excellent remuneration package based on experience & qualifications
- Join a highly motivated and dynamic Company
- Immediate Start
WHO WE ARE:
BGIS Technical Services (BGIS TS) is a leading provider of facilities management services, project delivery services, and workplace solutions. We deliver commercial planned and reactive maintenance across mechanical, electrical, hydraulic and building disciplines nationally and are expanding into the installation and servicing of fire safety services.
We recognise that our people are our greatest asset and we believe in attracting, developing and retaining the highest calibre to join and grow our team.
THE OPPORTUNITY:
Based in Northmead, this role will be responsible for the efficient allocation, updating, closures and reporting of Planned and Reactive Tasks for multiple services across multiple large contracts.
KEY RESPONSIBILITIES:
- Operate the internal helpdesk line and client service desk and updating tasks as required
- Allocations of Reactive and Planned Maintenance Tasks, facilitating planning and programming for prescribed maintenance, service and activities, in line with tendered obligations
- Operate the CMMS (Computerised Maintenance Management System), allocating tasks, updating, closing and running reports
- Liaise with subcontractors as required
- Assist with the preparation and approvals of Client works including variations and additional works
- Reporting to client groups on a scheduled basis, providing updates on outstanding and progress of work orders
- Completion of sample auditing and inspection of technician work order documentation including SWMS, PO's and Work Docket Information
- Reporting performance to Site Managers and Service Managers on timesheets, purchase orders, toll usage
- Ad-hoc administrative duties
THE SUCCESSFUL APPLICANT WILL HAVE:
- Excellent Customer Service
- High level of computer skills, specifically within Microsoft and ability to learn new programs
- High level written and verbal communication skills
- General knowledge of maintenance activities
REMUNERATION
We will offer an attractive remuneration package based on experience and qualifications. If you are committed, enthusiastic and professional, this is a great opportunity for you to join a highly motivated and dynamic Company.
Please send your resume and a cover letter detailing your qualifications and experience to: [email protected]
Contractor Licence:308408C
EQUAL OPPORTUNITY EMPLOYMENT
BGIS TS is committed to building a culturally diverse workforce and all applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, or any other characteristic protected by law.
Women, Aboriginal and Torres Strait Islander peoples and minority groups are encouraged to apply.