Customer Service Team Leader - Castle Hill

Summary about this job

Detail information about job Customer Service Team Leader - Castle Hill. Terms and conditions vacancy

• Globally backed organisation
• Offering up to $60,000 + super depending on experience
• Permanent role | Castle Hill location

Globally backed organisation based in Castle Hill | Growing automotive business seeking an Internal Sales Team Leader

• Globally backed organisation
• Offering up to $60,000 + super depending on experience 
• Permanent role | Castle Hill location

Based in the Hills District, this continually growing automotive business is currently seeking an experienced Internal Sales Team Leader. The position is perfect for someone with management experience, or someone who is looking to take that step up in their career.
 
As an Internal Sales Team Leader, you will be responsible for:

• Ensuring inbound calls are taken in a timely manner
• You will work closely with the store team to ensures caller’s requests are accommodated as much as appropriate
• Diligently book as many callers as possible to their nearest store for service
• Handle objections in a professional manner to give callers a level of confidence in the service offerings
• Provide regular feedback to the National Fleet Sales Manager on team and performance and make recommendation on process improvement opportunities
• Manage ad hoc projects as and when required

To be successful for this position, you will have:

• A degree in Business or related field (not essential, however favourable)
• Previous experience in handling inbound calls
• A desire to work as a Salesperson and a self-driven nature
• You will have solid organisational skill with a high attention to detail
• Computer literacy with intermediate Ms Office skills
• Excellent communication skills and good stakeholder engagement

If you feel you are suitable for this position, please submit your CV by clicking the APPLY NOW button.