Customer Service Specialist | Remedy Healthcare
Join a high performing, dynamic team where you'll be rewarded with a great salary & benefits and ongoing support & development.
Summary about this job
Customer Service - Call Centre
Company: Australian Unity
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-7-8959-8659
Fax: +61-7-8320-1853
E-mail: n\a
Site: n\a
Detail information about job Customer Service Specialist | Remedy Healthcare. Terms and conditions vacancy
- Work in state of the art office in the heart of the CBD
- This is a fast paced diverse customer service role - no sales targets
- We'll provide robust training and development
About the business
At Remedy Healthcare, a wholly owned subsidiary of Australian Unity we have a strong focus on innovation and re-designing care to better meet client needs, with a focus on use of technology to improve health.
About the role
This role will facilitate client enrolment into our range of healthcare programs. The successful candidate will provide excellent customer service to outbound phone and email enquiries and will accurately action inbound referrals in a timely manner. This role will see you work from 12pm - 8pm Monday to Friday.
You will be part of a supportive multidisciplinary team and have a strong working relationship with the clinicians who deliver our programs. This role is strongly supported by the Team leader who will provide training relating to our healthcare programs and the health industry knowledge required for the role.
Benefits and perks
In return for your hard work and dedication Australian Unity offers:
- Competitive salary
- Ongoing training and support
- Corporate discounts
- Work / life balance!!
Skills and experience
To be successful in this role you will have:
- Proven sales experience in a phone based sales role (Outbound sales preferred)
- Experience working in a similar role within the Medical or Finance industry
- Proven ability to meet and exceed sales KPI's
- Excellent verbal and written communication skills
- Outstanding organisational and time-management skills
- Highly-developed computer skills (Intermediate capability with Microsoft Office and Excel) - Salesforce experience viewed favourably.