Contact Centre - Insurance Consultant

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Competitive Salary and Employee Benefits. High level of Sales and Customer Service. Excellent Support and Leadership.

Summary about this job

Banking - Retail/Branch

Company: Police Credit Union Ltd

Location: Adelaide

Work type: Full Time

Salary: n\a

Phone: +61-8-1293-4190

Fax: +61-3-5336-9388

E-mail: n\a

Site:

Detail information about job Contact Centre - Insurance Consultant. Terms and conditions vacancy

  • Permanent Full Time Role
  • Insurance Sales
  • Contact Centre based in Adelaide CBD

Do you want to work in an organisation that really values its staff, is a market leader in its category and has won numerous awards? 

We thought so!

Ian Berry Insurance Services has provided the best insurance solutions to South Australians' every need for over 30 years- so they really understand insurance! Ian Berry has long been a trusted brand based in Adelaide and is now a subsidiary brand operating under Police Credit Union. As an employer of choice, Police Credit Union (PCU) is one of Australia's leading and innovative credit unions and we are always excited to bring dynamic and forward-thinking people into our organisation that support our core values of Superior Service, Honesty, Integrity and Financial Prudence.

We firmly believe that the source of our ongoing success is our people. PCU are committed to providing staff with a friendly and welcoming environment as well as a rewarding career that balances work and life.

As a Full Time Insurance Consultant in our Call Centre you will be an enthusiastic, sales and service orientated team player. Your focus will be to build relationships by utilising your superior communication and customer service abilities to maximise your insurance sales opportunities from our general insurance products coupled with an attention to detail.

The role will require someone who has experience in:

  • The development and promotion of mutually beneficial relationships with customers and members.
  • Exposure to dealing with insurance and/or banking products.
  • Maximising sales opportunities by meeting the needs of the member.
  • Promotion and sale of PCU products and services to both existing and new Members.
  • Contacting existing customers and members – "warm outbound calling".
  • Meeting Inbound Service Standards.
  • Promotion, referrals and sale of associated third party products and services.
  • The achievement of sales targets and service standards.
  • Compliance with PCU policies, procedures and guidelines.

We can offer you:

  • An attractive salary and incentive program
  • Generous staff benefits including discounted loans and insurance
  • Enthusiastic and innovative management
  • Professional development opportunities
  • 26 days annual leave
  • Access to corporate health insurance                                     

Applicants with a background in General Insurance and Finance Industry or sales, along with sound computer skills will be viewed most favourably. Tier 2 in General Insurance and FSRA Tier 2 would be well regarded. 

If all of this appeals to you we invite you to be part of our highly successful, secure and exciting organisation.

Applications close Tuesday 10th July, 2018

Only applicants invited for an interview will be contacted.

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