Banker Engagement Manager

Summary about this job

Detail information about job Banker Engagement Manager. Terms and conditions vacancy

• Manage the development and implementation of engagement programs
• Be in a dynamic role with many moving parts
• Come work for an adaptive, resilient, and socially responsible organisation

• Manage the development and implementation of engagement programs
  
• Be in a dynamic role with many moving parts
  
• Come work for an adaptive, resilient, and socially responsible organisation
  

 
About The Role
Role Location: 833 Collins Street, Docklands VIC and 75 Dorcas Street, South Melbourne
Role Type: Permanent Full time 
 
As a Banker Engagement Manager, you will lead the delivery of banker engagement programs and strategies for the Contact Centre by providing advice and support to key stakeholders within Contact Centre, and bank-wide. You will ensure effective delivery of integrated internal communication strategies, re-design the way we do “communication” and finding innovative ways to better communicate change and engage with our people. Your role responsibilities include how we communicate large change programs, knowledge management, campaigns and wider engagement strategies.  This is a dynamic role with many moving parts so your project management skills will be critical to your success.
 
About You
To be successful in this role, you will ideally bring the following -

• Proven experience in communications and engagement roles
  
• Experience or a strong understanding of Change management and/or project management principles
  
• Strong relationship management and stakeholder management experience
  
• Tertiary Qualification in a management/communications related field is preferred but not required
  
• Strong verbal and written communication skills, computer literacy and demonstrated excellent customer focus
  

 
About ANZ
At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.
 
We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.
 
A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.
 
ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.
 
We work flexibly at ANZ. Talk to us and let us know how this role can be flexible for you.
 
 
To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers. You may apply for this role by visiting ANZ Careers and search for reference number Taleo Job Code AUS086677.
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