Customer Success Manager - AI Software - Global Company

Summary about this job

Detail information about job Customer Success Manager - AI Software - Global Company. Terms and conditions vacancy

• Voted in the top 10 best places to work 5 years running.
• Global Software Vendor with offices in USA, UK, Singapore.
• Attractive salary package and commission structure.

What’s on the table  

• Base salary up to $100k base with a bonus.
• Work with a Global AI Software provider who are market leaders.
• Top 10 best places to work 5 years running.
• Brand new office overlooking the harbour bridge and opera house.
• 12-18 months career progression opportunities.

Awards
  
4.9 rating on Glassdoor for “Best company to work for last year in the US”
Voted top 10 places to work since 2013

The role
  
We are looking for a customer success manager to partner with clients to drive adoption, manage business processes and build our business.

• Use our awesome technology and systems to impress, serve and onboard our clients in every aspect of our platform
• Know each clients 'value', know them and their business
• Be a platform guide who can advise on every stage of Business and Deal Readiness
• Hold the Clients Success at the core of every interaction

About us
  
This is great opportunity to work for a Global Leader in the Software space. This is an exciting and rare opening, we want someone who is hardworking and motivated to succeed. We are big believers in support, training and career progression.
  
You

• ·3-4 years proven experience in a B2B SaaS Customer Success role.
• Ability to communicate and influence at all levels and across multiple stakeholders ( Marketing, Operations, Product and Development)
• ·Experience with end-to-end implementation of a B2B SaaS Enterprise Platform/Software with corporate and enterprise clients.
• Proven experience in expansion sales (upselling, including referrals)