Customer experience leader
Coordination of small dynamic sales teams requirements,growth orientated individual who can over deliver.Full time role .
Summary about this job
Sales Coordinators
Company: alchemy cordial
Location: Brisbane
Work type: Full Time
Salary: n\a
Phone: +61-7-4909-9603
Fax: +61-7-7638-4329
E-mail: n\a
Site: n\a
Detail information about job Customer experience leader. Terms and conditions vacancy
- Opportunity for growth
- Fun ,fexible working conditions
- Job security
About the business and the role
Alchemy manufacturers and markets a range of hand crafted ,beverage products for the food service market. Reporting to the Sales manager ,you will be responsible for supporting the sales team,identifying sales trends,as well as looking for opportunities for the sales team to execute
You will also be required to provide timely response to inbound customer service enquiries, assist in the creating of monthly sales reports and work closely with the sales team to help implement marketing campaigns.
You will be responsible for the improvement of the customer experience, Responsible for the on boarding of new clients to assisting the long term clients that we have been doing business with for many years, to enhance their interaction with the company.
This list is not exhaustive ,more details can be provided at the interview stage.
Job tasks and responsibilities
- Timely response to inbound customer service requests.
- Assist in telemarketing sales activities.
- Regular contact with existing customers identifying needs.
- Day to day administration support for sales.
- Assist in preparation of monthly sales reports.
- Work closely with sales and marketing team to implement campaigns.
- Professional on boarding of new clients.
- Improvement of the customer experience
Skills and experience
A vibrant personality ,with a will to succeed,well spoken and articulate.
Self motivated ,cooperative within a team environment and possess natural selling skills.
You must also have very strong attention to detail,a commercial focus with the ability to work to sometimes tight dead lines.
Job benefits and perks
Job security ,adaptable hours to meet the needs of the successful applicant, great work life balance.