Customer Service - Internal Sales
Support the sales department with effective communication and admin - helping to supply creative children's products to leading gift retailers
Summary about this job
Sales Coordinators
Company: Tiger Tribe Pty Ltd
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-8-1785-3839
Fax: +61-8-8360-5943
E-mail: n\a
Site: n\a
Detail information about job Customer Service - Internal Sales. Terms and conditions vacancy
- Award winning brand that provides a fun and creative work environment
- Working with Australia's leading gift and toy retailers
- Diverse role including internal sales, customer service and sales administration
Customer Service and Sales Support
Who are we?
Tiger Tribe is a successful Australian business based in the South East of Melbourne.
We design and create children's activity sets and toys and sell to leading retailers across Australia and around the world.
Tiger Tribe is a family owned business and you’ll become part of a creative, tight-knit team that works closely together to achieve success.
The Role:
We are looking for a person that is a customer service champion. You would be well organised, enjoy building customer relationships and managing the required administration to ensure great service for our domestic customers. You would embrace working with sales/customer service software and be proficient with Word and Excel. Working in our busy office – the role offers a diverse range of activities and future opportunity for growth for the right candidate.
Duties & Responsibilities:
- Be the first point of contact for customers
- Maintain and strengthen our customer relationships – through timely communication and administration, ensuring all customer needs are met
- Manage sales related administration
- Communicate promotion activity to our customers via phone and email
- Attend trade events such as industry trade shows (2-3 per year) – some may require interstate travel
Skills & Experience:
- Great communication skills both written and verbal
- Organisational skills
- A highly-developed sense of customer service
- Previous customer service/sales experience in retail or wholesale highly regarded
- Ability to learn new software systems
- Experience working as part of a team
Essential Requirements:
- Full Australian Driver's License
- Proficiency in MS Office Word, MS Excel and Outlook
This role will suit a person who has similar experience however those coming from a retail environment, looking for an office-based role are also encouraged to apply.
Please submit a cover letter with your application explaining why you think you would be the perfect candidate for this position.
Please note that only shortlisted candidates will be contacted.