Customer Account Manager
Customer Account Manager to develop and grow the business across our Discount Department Stores (DDS) customers.
Summary about this job
Account & Relationship Management
Company: Unilever Australasia
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-3-8158-4952
Fax: +61-3-3373-4081
E-mail: n\a
Site: n\a
Detail information about job Customer Account Manager. Terms and conditions vacancy
- Global FMCG organisation
- Home & Personal Care category focus
- Agile working environment
Customer Account Manager
Do you want to work for a company that makes a difference in the world? At Unilever, we have a clear purpose - to make sustainable living commonplace. Through our 400 brands reaching 2.5 billion people everyday, we aim to make a positive social impact globally and locally. A job at Unilever means working with purpose in an inclusive and diverse culture. We also offer “All roles flex” and believe in an approach to getting work done that allows any employee to work anytime, from anywhere.
The role:
We are looking a self-motivated and passionate Customer Account Manager to develop and grow the business across our Discount Department Stores (DDS) customers. You will be working closely with multiple customers to create and deliver the joint customer business plans. This role is primarily focused on our Personal Care & Home Care categories.
Core responsibilities include:
- Ensuring the delivery of turnover, profitability and budgets
- Managing day to day Buyer contact and customer relationship management
- Create and execute the personal & home care joint business plans
- Lead range and merchandising reviews
- Work with the category team on pricing, brand activation and new product development
- Resolving customer service issues
You are:
An experienced Account/ Relationship Manager with an FMCG background and ideally experience working with DDS customers. You are commercial with strong financial acumen with the ability to develop business plans to drive growth. Your approach is through solution selling and you are used to working in a fast-paced business that requires strong prioritising and stakeholder management skills.
You must be self-motivated with a collaborative approach to working in a high performing team. Your negotiation skills are second to none as well as strong planning and implementation follow through.
Some inter0state travel is required.
Why apply?
Competitive base salary & annual bonus eligibility along with an agile working environment.
Unilever is a global organization and for top performers we will always strive to retain you in our business developing your career and offering growth opportunities where possible.
We have gained our reputation as one of the world's most admired employers by providing an environment where individuals can achieve their goals, both professionally and personally. Alongside attractive remuneration, there are excellent benefits and a supportive team.
We are committed to helping our people be the best that you can be and we are passionate about work/life balance and wellbeing. We offer an agile working environment meaning you can work flexibly from anywhere! We are also committed to promoting and engaging Diversity and Inclusion across the organisation. We offer comprehensive access to learning and development, a performance driven culture and global mobility opportunities.
Make no mistake we expect a lot from our people as they do of us. So, if you can rise to the challenge, we will provide you with excellent training and development.