Manager Quality Services
Be responsible for articulating complex business ideas, needs, suggestions and problems, and converting them into solutions.
Summary about this job
Management
Company: Woolworths Group
Location: Sydney
Work type: Full Time
Salary: Base + 9.5% Super + Bonus/Benefits
Phone: +61-7-7683-3162
Fax: +61-2-8105-9661
E-mail: n\a
Site: n\a
Detail information about job Manager Quality Services. Terms and conditions vacancy
About Us
Founded in 1924, Woolworths Group is Australia's largest retailer with 3500 stores (and counting!) across our instantly-recognisable brands. We employ 205,000 team members, who serve over 29 million customers every week. And at Woolworths, we take care of our own – customers, team members, manufacturers, producers – anyone and everyone who walks through our doors.
Woolworths IT is currently in an exciting period of transformation and growth. Among Australia’s earliest adopters of the Google platform and agile methodologies, we are now investing in future-focused IT solutions for our stores and customers - and we need the best and brightest in technology to help us pave the way.
Manager, Quality Service | Bella Vista
About the Role
Our goal is to have Quality Delivery of services within IT. Reporting to the Senior Manager Quality Services within the Service Operations and Infrastructure space you you will be responsible for articulating complex business ideas, needs, suggestions and problems, whilst converting them into deliverable solutions with Quality outcomes. You have experience working in a challenging and complex IT environment with the ability to quickly apply critical thinking, collaborate and build relationships between stakeholders who have diverse objectives and develop Quality Standards.
About You
To be successful in this role, you will ideally demonstrate:
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Ability to work in a complex work environment with competing priorities
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Facilitates collaboration between stakeholders who have diverse objectives.
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Over 7 years experience in an IT or Quality Environment
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Ability to communicate with Executive level stakeholders
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Advises on the available standards, methods, tools and applications relevant to own specialism and can make appropriate choices from alternatives.
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Understanding Quality across IT services
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Experience using Lean Six Sigma tools to improve process within IT environment
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Analyses requirements and advises on scope and options for continuous operational improvement.
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Demonstrates creativity, innovation and ethical thinking in applying solutions for the benefit of the customer/stakeholder.
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Analyses, designs, plans, executes and evaluates work to time, cost and quality targets
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Demonstrates leadership qualities
Above all, we are seeking innovators and thought leaders who will help us bring a little good to everyone, every day.
What’s On Offer?
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Competitive remuneration package, including salary sacrificing
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Flexible working options
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Agile ways of working and option to BYOD
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Career opportunities for top performers
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Staff discounts, social club, and on-site gym at Norwest
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Ongoing training and development
Sound like your next opportunity? Apply now or head along to www.wowcareers.com.au to discover more!