IS Change and Implementation Specialist
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We're working with an Australian powerhouse who are determined to revolutionise the way their contact centre services the business. Moving to a high
Summary about this job
Consultants
Company: Talent – Winner ‘Seek Large Recruitment Agency of the Year’ 3 consecutive years!
Location: Brisbane
Work type: Full Time
Salary: $99000.00 - $115000.00 per annum
Phone: +61-7-2655-4182
Fax: +61-3-7437-8852
E-mail: n\a
Site: n\a
Detail information about job IS Change and Implementation Specialist. Terms and conditions vacancy
We're working with an Australian powerhouse who are determined to revolutionise the way their contact centre services the business. Moving to a high touch and full ownership model, they need a passionate professional to help them mould a new team focused on delivering the type of customer service that others only dream of.Revolutionary stuff right? To help reach this completely achievable goal, they are on the look out for a Change and Implementation Specialist- to do exactly that. Help change and implement. You will be responsible for the overall change management process.
Some of your core responsibilities will include:
- Ensure change register is current and complete at all times showing future and past change activities and results
- Develop, maintain and ensure the adoption and consistent use of a robust change management process
- Ensure processes are in place for communication of Information Service changes
- Ensure that change compliance is enforced
- Routinely carry out the review of change management processes and provide monthly reports
- Strategize the implementation management approach and recommendations
- Ensure stakeholders are kept up to date with relevant information
- Exceptional communication skills, written and verbal
- Negotiation skills
- Analytical skills
- Financial management
- Change management (at least two years)
- IT industry experience (essential)
They are offering a great salary, benefits, potential bonus and some flexibility with start and finish times.
Please apply now for immediate consideration or contact Simone on 3031 4510 for more information.
Sponsorship is not available for this role.
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