Senior Support Analyst - Immediate Start
Immediate Start, Snr Support Analyst for Business Systems - Banking Financial Services applications team
Summary about this job
Help Desk & IT Support
Company: FinXL IT Professional Services
Location: Sydney
Work type: Contract/Temp
Salary: Great Packages
Phone: +61-7-6041-7629
Fax: +61-7-2482-7650
E-mail: n\a
Site: n\a
Detail information about job Senior Support Analyst - Immediate Start . Terms and conditions vacancy
Senior Support Analyst - Business Systems
IMMEDIATE START
Robotics Process Automation, Digital Forms and Workflow technologies
6 Month Contract, Sydney CBD
FinXL IT Professional Services is an established, innovative Australian company, providing technology enabled business solutions and consulting services across a number of industries. These include; Government, Telecommunications, Commercial and Finance. We currently have more than 850 consultants assisting our clients across Australia and are continuing to grow at a rapid pace. Through the delivery of services and implementation of new systems, processes and technology, we assist our clients to gain competitive advantage and reach new heights.
FinXL is looking to engage a Senior Support Analyst (Business Systems) for business and consulting services for one of our high-profile banking clients, an initial six (6) month engagement. Within the Business Systems team there are 3 technology areas which include Zing Keystroke Automation, Digital Forms (Forms Automation) and QuickService Workflow Tool and Tracking
You responsibilities will include
Planning & Execution
- Actively participating in the scoping and development of and improvement of business process from technology perspective
- Manage, coordinate and participate in Transformation initiatives and projects including process improvements and technical enhancement
- Develop, maintain and control project plans and delivery schedules, including establishing milestones, identifying interdependencies (both supplier and receiver), sequencing of activities using optimal resource effort and activity duration estimates for small to medium projects; assist on large and/or complex projects
- Support initiative delivery leads with the delivery of project including attendance at weekly working group meetings and engaging business partners and stakeholders
Change Delivery Analysis
- Identification of the scope of the change activities, assessment of impacts and analysis of affected stakeholder groups.
Skills and Experience required
- Transformation and process improvement experience
- Develop and writing procedures document
- Advance level of MS Office
- Understanding technology and how workflow tool
- Lean and Agile
- Process mapping
- Stakeholder management
- Ability to deal with senior stakeholder across origination
Sounds like you? Apply today and/or call for Matt Franke (02)82436808