Digital Program Manager / Ecommerce Manager

Summary about this job

Detail information about job Digital Program Manager / Ecommerce Manager. Terms and conditions vacancy

• Lead the ecommerce Magento development program
• Work with leading technology agencies and partners
• Magento 2.2 Ecommerce Platform

We're on the hunt for an experienced Digital Program Manager / Digital Product Manager / Ecommerce Manager to join us at ATOM.

ATOM is a National B2B Distributor of Industrial and Safety products, servicing over 6,000 customers across mining, construction and infrastructure. We are data and digital driven, and focused on delivering our customers bespoke digital buying experiences across a range of channels. This role will look after our Magento development roadmap, then transition to a role focused on managing and trading the Magento store (with a reduced focused on development). 

Your first 6 months in the role: 

• Scope, brief and manage eCommerce website development tickets, working with development agency in Sprints using Agile. 
• Successfully gather requirements, scope, then launch phase 2 on Magento, a transactional website. 
• Scope and work with chosen partner to enable Punchout catalogues via Magento.  
• Use your B2B knowledge to prioritise development tickets in line with business goals. 
• Manage internal and external stakeholders as well project budgets. 
• Training our branch teams to use the new Magento website.  
• Customer migration plan from existing platform to new Magento platform. 
• Role will involve time spent in both Melbourne and Perth. 

Ongoing, post launch: 

• Successfully migrate customers from legacy platform to Magento with a 0% attrition rate.
• Launch website to new and existing customers in conjunction with internal marketing team. 
• Work with our Ecommerce Coordinator and Customer Success managers to help our major customers shop on Magento.
• Develop and manage digital marketing, merchandising and conversion strategies to drive growth in sales.
• Create weekly, monthly and other reporting to drive performance.
• Develop tactics to drive the eCommerce channel towards our set yearly targets. 
• Site optimisation and CRO. 
• Website trade and merchandising on Magento. 
• Act as Product manager of platform. 

The ideal candidate for this position will have:

• Prior experience in an Ecommerce OR Program Management capacity.
• Must be capable of managing complex business requirements. 
• Proven case studies of translating business needs into a clear program of work which is aligned to the broader eComm strategy. 
• Must be a good communicator, respectful to others, personable/approachable and friendly. 
• Experience in developing project budgets and projections and scheduling resources accordingly.
• Strong communication skills and the ability to work with stakeholders in different states, countries and time zones. 
• eCommerce experience with platforms such as Magento.
• Exposure to B2B business dynamics.
• Experience in an Agile tech development environment.
• General experience managing an online store.  

This is a great chance for a passionate and customer focused Digital Program Manager to join Australia's fast growing National B2B distributor. We're a challenger brand with a great culture, we are driven by doing the little things for our customers.

No recruiters thanks.