APS4 Business Analyst
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APS54 Business Analyst (Monitoring, Tracking Performance) - Long Term - Apply Now...!!!!
Summary about this job
Business/Systems Analysts
Company: face2face Recruitment
Location: Brisbane
Work type: Contract/Temp
Salary: $35.00 - $45.00 per hour
Phone: +61-3-5008-5756
Fax: +61-8-9169-8137
E-mail: n\a
Site: n\a
Detail information about job APS4 Business Analyst. Terms and conditions vacancy
- ASAP to 30 June 2019 + Possible Extension
- Federal Government Department
- Australian Citizens
- face2face Reference Number #9215
- 10 Months Contract
- Australian Citizens
- Location - Chermside
The Business Analyst has responsibility for monitoring, tracking performance, identifying areas for improvement and report against operational KPIs.
You Will:
- Create links between the corporate and service delivery arms of the site office and be responsible for coordinating clear and regular communications back to National Office
- Undertake internal reviews of decisions and coordinate the regional Agency’s response to complaints and feedback within the site
Duties:
- Undertake analysis of regional performance against Key Performance Indicators and provide advice on procedural changes as required
- Coordinate and undertake analysis of participant feedback
- Coordinate all site reporting requirements
- Coordinate internal quality assurance processes including sample audit programs and reports on service delivery quality trend analysis, communities of practice and outcomes analysis
- Undertake internal reviews of decisions
- Coordinate responses to complaints
- Ensure staff are following Agency guidelines and operating procedures
To have a confidential discussion regarding this role, please give Arsh Sangha a call on 02 6199 5750. Alternatively, forward your application to Arsh directly by using the 'Apply for this Job' link below.
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