Salesforce Administrator
The Salesforce Administrator role will be responsible for support, on-going maintenance and involvement in new initiatives across multiple Salesforce
Summary about this job
Engineering - Network
Company: Interpro - NSW
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-2-1925-8138
Fax: +61-8-6779-1588
E-mail: n\a
Site: n\a
Detail information about job Salesforce Administrator. Terms and conditions vacancy
About the role
The Salesforce Administrator role will be responsible for support, on-going maintenance and involvement in new initiatives across multiple Salesforce environments; including handling ongoing support requests and ensuring that the system is maintained in accordance to standards and best practices.
Duties & responsibilities
- Liaise directly with Business users to understand, analyse and resolve support related requests and incidents.
- End to end ownership of support related requests and incidents including UAT coordination and change implementation activities.
- Maintain application related support and knowledge documentation as required.
- Perform all ongoing system administration functions.
- Work closely with business analysts, architects, developers, testers and a variety of IT and business stakeholders.
- Keeping up to date with Salesforce releases and new functionality.
- Accurate time management and reporting of own work.
- Ability to work on multiple applications/ projects/ BAU enhancement simultaneously and must have a “can do” attitude.
Skills & Experience
- 3 years hands on Salesforce administrator experience in a customer face role.
- Salesforce Certified Administrator.
- Ability to break down a problem and find solutions.
- Ability to gather requirements and translate the needs of the business into a Salesforce solution.
- Strong written & verbal communication skills.
- Hands on experience enabling and delivering solutions in Lighting.
- Experience with security settings, visual flows, process builder, workflow & validation rules, custom email templates, reports, dashboards.
Desirable Skills for the role:
- Salesforce Certified Advanced Administrator.
- Salesforce Certified Platform App Builder
- Knowledge of ITIL process and experience using tools such as ServiceNow is advantage
To Apply send CV to [email protected] or call me on 02 8294 4013 for a confidential chat.