User Researcher/Performance Analyst

Summary about this job

Detail information about job User Researcher/Performance Analyst. Terms and conditions vacancy

The Role:

• Application of user-centered co-design principles to create a helpful positive experience
• Delivering designs that meet the agreed design principles such as, support for consumer choice, meets community expectations for cultural sensitivity and creating an enhance look-and-feel
• Relationship management with the business owner, delivery partners and key stakeholders, including health professionals, service providers and end-users.
• Support implementation of the communications strategy, including advertising briefs, scheduling and reviewing social media and liaison with new websites to increase backlinks.
•  Support stakeholder engagement processes, including managing the engagement budget.
• Manage supporting resources, including induction pack for providers, supporting governance arrangements and maintaining executive reporting dashboards.
• Review user stories, design mock-ups and status reports.

Core Skills & Experience:

• Ability to lead or facilitate co-design 
• Understand the factors that enhance user experience and increase end-user satisfaction and service usage
• Using creative design to enhance the appeal of the services
• Highly developed analytical skills
• Ability to contribute to strategic thinking
• Highly developed stakeholder management skills
• Highly developed verbal and written communication skills
• Highly motivated and focused on delivering quality outcomes

To be considered for the role click the 'Apply' button or for more information about this and other opportunities please contact Tori Bull on (02) 6151 9214. Please quote our job reference number: 200179910.