Senior CX Designer
All vacancies of Australia • Design & Architecture • Senior CX Designer
A CX Designer job opportunity to join a world-class design team in central Sydney. NSW
Summary about this job
Web & Interaction Design
Company: SustainAbility Consulting
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-7-6501-4589
Fax: +61-7-9154-3307
E-mail: n\a
Site: n\a
Detail information about job Senior CX Designer. Terms and conditions vacancy
- Join an exciting global organisation
- Sydney CBD location
- $140,000 - $160,000 + super + benefits
A well-respected, global organisation is seeking a Senior CX Designer to be a key part of an exciting transformation. This organisation recognises the value of their employees to strengthen innovation, growth and customer focus in their business.
About the Role
As a Senior CX Designer you will be responsible for executing the Human Centred Design (HCD) approach to generate solutions that meet both the business requirements and customer’s needs. You will have strong research capability as well as visual communication skills and be able to create prototypes.
Responsibilities
- Focus on executing the HCD approach to optimise business value through improved customer experience.
- Conduct research to understand the customer and stakeholder needs
- Facilitate the co-design solutions to improve customer experience and business value
- Work in an agile environment collaborating with cross-functional teams and stakeholders
- Experience in ethnographic research and design methods to understand customer needs
- Be able to create customer journey maps and service blueprints to articulate and optimise complex processes and systems.
- Experience working in an agile environment, and ideally driving lean, agile methodology
- Understand and drive the HCD approach
- Ideally you have UX capabilities as well as visual communication skills
- Join a world-class team
- Opportunity to develop your career
- Work-life balance
If you are interested in this opportunity and have the appropriate skill set, please apply via Linkedin or send your CV to [email protected]
We thank all applicants in advance as only shortlisted candidates will be contacted.
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