Client Liaison Officer
Do you want to be part of a National Team? Due to experiencing rapid growth we are seeking an experienced Client Liaison Officer to join our team.
Summary about this job
Client & Sales Administration
Company: Xtra AgedCare & Xtra HomeCare
Location: Adelaide
Work type: Full Time
Salary: n\a
Phone: +61-7-8082-1973
Fax: +61-7-4340-3490
E-mail: n\a
Site: n\a
Detail information about job Client Liaison Officer. Terms and conditions vacancy
- Walking distance to cafes and access to onsite parking
- Supportive and inclusive team culture
- Diverse and challenging role
WorkXtra Group
Who are we?
We have over 350 staff nationally and work across SA, QLD, NSW, VIC and WA. Our therapists deliver services to residents in Aged Care, Private Clients in the Community and Wellness Programs to Organisations.
Due to experiencing rapid growth we are looking for an experienced Client Liaison Officer to join our Head Office Team in Adelaide.
Located in Dulwich, only 6 minutes away from the city. Our office is walking distance to cafes and has access to onsite parking.
The role is a permanent part-time position with ordinary hours of work 30 per week, to be worked across a 5-day week (Monday to Friday).
Your new role:
- Liaising with multiple key Stakeholders and Health Service Providers, including Doctors
- Utilising resources and scheduling travel with Allied Health Professionals
- Working between multiple scheduling systems to achieve outcome in short time frames
- Completing quotations and entering corresponding bookings into our computer system
- Processing referrals in a timely manner
- Up-keep of records and consistent reporting for tracking trends
- Completing tasks generated from internal and external emails
Skills required:
- Demonstrated experience with Client Liaison activities and achieving client satisfaction
- Professional and effective communicator
- Proven ability to multi-task and prioritise urgent tasks
- Experience in working with Salesforce software or similar (highly desired)
- Proficient in basic Microsoft Office software (Word, Excel, Outlook, etc)
Who we are looking for?
- An individual who is passionate about welcoming clients to the business and achieving client satisfaction
- Caring and emphatic manner
- Confidence to work independently and in a team
- Strong ability to multi-task and work well under pressure
- Attention to increasing efficiencies and demonstrated use of initiative
- Highly organised and well-planned
Applications:
To apply' please attach your resume in word format and a short cover letter outlining why you believe you are suited to the role.
Confidential queries can be emailed to Laura Browne at [email protected]