Telephone & Sales Call Centre Staff Member
Telephone & Sales call centre staff member responsible for customer service, support, and administrative tasks. Mature minded person preferred
Summary about this job
Client & Sales Administration
Company: Private Advertiser
Location: Melbourne
Work type: Part Time
Salary: n\a
Phone: +61-3-1699-9345
Fax: +61-8-6474-7672
E-mail: n\a
Site: n\a
Detail information about job Telephone & Sales Call Centre Staff Member. Terms and conditions vacancy
We are a medium sized business seeking a Telephone & Sales Call Centre staff member to help us make appointments, promote our services and make sales calls.
We're looking for a personable, enthusiastic, friendly and adaptive person with sales skills to join our team. Located in the heart Melbourne's CBD. Full time work available.
Main Job Tasks and Responsibilities
Answer telephone, screen and direct calls
Schedule appointments & Maintain appointment diary either manually or electronically
Take and relay messages, Provide information to callers & Deal with queries from customers
Sell our services over the phone to new and returning customers
Monitor visitor access
Tidy and maintain the reception area
Education and Experience
Any relevant work experience performing similar duties
Ability to manage a multi-line telephone
Ability to manage a busy appointment calendar
Experience with emails via mobile device highly regarded
Experience with sales highly regarded
Key Competencies
Verbal communication skills
Organizing and planning
Attention to detail
Reliability & Initiative
Tact, discretion and confidentially
Easy going nature
Very cheerful
This is an entry to beginner level reception position and training will be provided.
To apply for this position please send a CV and cover letter to [email protected]
We are looking for someone to start immediately so do not hesitate to apply.
You will be asked the following questions when you apply:
- How many years experience do you have in a similar role?
- What is the postcode of the suburb or town you live in?
- When are you available to start?
- What days are you available to work?
- What is your highest level of education?
- Can you be described as outgoing, friendly ,warm and genuinely helpful to people?